Dealership Experience
4 yrs, 1 mo
Industry Experience
4 yrs, 1 mo
Languages Spoken
English
Spanish
38 Reviews
Write a Review38 Reviews of Matthew Felix Thwaits
November 06, 2021
Great service: 1. Pre appointment call to confirm Great service: 1. Pre appointment call to confirm service actiivities. 2. Assigned maintenance tech (MATT) greets you and reviews services to be pe Great service: 1. Pre appointment call to confirm service actiivities. 2. Assigned maintenance tech (MATT) greets you and reviews services to be performed; and reviews completed work and results/recommendations. 3. Electronic updates are provided during the work. Final written/electronic report provided and reviewed with you (MATT) at completion. 4. Complementary car wash ticket provided at completion. 5. Interior waiting area is spacious, clean, climate controlled, and stocked with numerous free beverages and food items. 6. Appointment starts on time, finishes quickly, and gets you back on the road (MATT). More
November 06, 2021
This is simply one of the most professional place to deal with particularly during Covid times. The staff is always welcoming and accommodating. with particularly during Covid times. The staff is always welcoming and accommodating. More
Other Employees Tagged: Artie Gonzales
November 01, 2021
The minute I pulled into the lot I was met with excellent service. Wondering around the lobby I now know why they were voted number one dealer numerous times! Everything was great, my only regret? Not buyi service. Wondering around the lobby I now know why they were voted number one dealer numerous times! Everything was great, my only regret? Not buying my vehicle from them. Am thankful they are my dealership for service since I’ve relocated. Matt weren’t above and beyond, so thank you to him! More
Other Employees Tagged: Darla Muckley
October 28, 2021
The service at Tucson Subaru was once again excellent. The staff is always willing to help and spend the time to make sure customers are satisfied. The staff is always willing to help and spend the time to make sure customers are satisfied. More
Other Employees Tagged: Christian Saucedo
October 11, 2021
I truly appreciate Matt. At the service pick up I had at least 20 questions for him. He was responsive and prompt with the answers. Matt welcomed any concerns and found the answers or the right person to least 20 questions for him. He was responsive and prompt with the answers. Matt welcomed any concerns and found the answers or the right person to talk to in the service department. He never seemed bothered by my questions. I say he is a 5 star employee! More