Matthew Carlisle

INFINITI Stuart responded

James, It's great to hear that Ricky was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI Stuart! Carlos Gonzalez General Manager (772) 254-8222

INFINITI Stuart responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing INFINITI Stuart! Carlos Gonzalez General Manager (772) 254-8222

INFINITI Stuart responded

Thanks for your feedback on your recent visit to INFINITI Stuart. It's great to hear that we were able to assist you and that you had such a positive experience. Carlos Gonzalez General Manager (772) 254-8222

INFINITI Stuart responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact management directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Carlos Gonzalez General Manager (772) 254-8222

INFINITI Stuart responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing INFINITI Stuart! Carlos Gonzalez General Manager (772) 254-8222

INFINITI Stuart responded

Thanks for your feedback on your recent visit to INFINITI Stuart. It's great to hear that we were able to assist you and that you had such a positive experience. Carlos Gonzalez General Manager (772) 254-8222

INFINITI Stuart responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI Stuart! Carlos Gonzalez General Manager (772) 254-8222

INFINITI Stuart responded

Dear Mr. Ritchey, Thank you for bringing your concerns to our attention. We sincerely apologize for any confusion and disappointment you experienced regarding the pricing of the vehicle you were interested in. At Infinity of Stuart, our goal is to maintain transparency and integrity in all our communications, and it seems we have fallen short in this instance. The discrepancy in pricing could be due to a number of factors, including website updates or system errors, but that is not an excuse for how the situation was handled. We understand your frustrations, especially after not receiving a timely response. We are looking into why communication was not as prompt and clear as it should have been, and we are taking steps to ensure this does not happen again. Please know that we value your interest and would like the opportunity to rectify this matter. If you are still in the market for a vehicle, we would appreciate the chance to discuss this with you personally and possibly review the pricing concern. Additionally, we are more than willing to assist you with any other queries or requirements you may have. Your feedback has been pivotal in helping us improve our customer service, and we are grateful that you took the time to share your experience. Should you be willing to discuss this further, please contact us at [phone number] or [email address], and we will ensure that one of our dedicated team members assists you directly. Again, we apologize for any inconvenience this may have caused and hope to earn back your trust. Warm regards, Carlos Gonzalez General Manager Infiniti Stuart

INFINITI Stuart responded

It's great to hear that Matthew and Aaron were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI Stuart! Carlos Gonzalez General Manager (772) 254-8222

INFINITI Stuart responded

Thank you for your awesome review! We look forward to assisting you again and again!