Matthew Buckles
Matthew Buckles at Subaru of Gwinnett

Matthew Buckles

Certified Product Specialist

Subaru of Gwinnett

2950 Satellite Boulevard
Duluth, GA 30096

4.8
338 Reviews

I joined Subaru of Gwinnett in October of 2017 as a Certified Product Specialist, but have over 8 years of experience with Subaru on the west coast. I was born and raised in Los Angeles before briefly moving out of state to pursue a professional baseball career. I currently live in the Cumming area with my wife, Danielle. Together, we are experiencing for the first time what its like to have a yard to play in and four real seasons. I am an avid sports fan with a deep passion and love the game of baseball. My favorite baseball team is the Los Angeles Dodgers and My favorite football team is the Atlanta Falcons. (Not just because I moved here, I actually have been a fan of the Falcons since I was 9 years old!)

4.8

338 Reviews

Write a Review

Dealership Experience

7 yrs, 9 mos

Industry Experience

23 yrs, 3 mos

Specialties & Trainings

Subaru Summit Peak Performer

338 Reviews of Matthew Buckles

June 17, 2025

Dealership Rating
Employee Rating

Sold me a car with a known evaporator issue without disclosing it. Needed a $1600 repair 5 days after purchase. Called multiple times to speak to someone. Never got a call back. Spoke to Lawrence my sa More

by eantholt
Recommend Dealer
No

Other Employees Tagged: Adam Anderson, Rick Cobb

Jun 18, 2025

Subaru of Gwinnett responded

We are sorry to hear that you're unhappy, but we must firmly clarify that your claims are completely false and misleading. We take great pride in our transparency and integrity, and we have thorough documentation that proves this vehicle showed no signs of an air conditioning issue during inspection or delivery. In fact, we invested over $2,400 in reconditioning this vehicle, including new tires and a full brake job, because we believe in delivering quality — not cutting corners. The multi-point inspection shows zero AC concerns, and your own test drive included verifying that the AC was functioning properly. We also provided you with a copy of the inspection and service records, as well as multiple signed As-Is disclosures, which clearly state the vehicle was sold without a warranty. You signed acknowledging you understood you would be responsible for future repairs — and unfortunately, unexpected issues can occur on any vehicle, especially one that is six years old with 90,000 miles. What we will not tolerate, however, is false and defamatory public attacks. Our team made multiple efforts to speak with you, and we were met with profanity and aggression. We will always treat our customers with respect, and we expect the same in return. Using threats of negative reviews in exchange for money is extortion, and we will not be bullied into paying for something we could not have predicted, caused, or known about. To anyone reading this, we encourage you to reach out directly. We’re proud of the way we do business, and we have the paperwork to back it up.

June 13, 2025

Dealership Rating
Employee Rating

Best car buying experience I have ever had. Everyone I interacted with made it worth the trip! More

by DWMTPT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Susan Brown, Caleb Wiedeman

May 10, 2025

Dealership Rating
Employee Rating

Since taking delivery of my CPO Ascent, it appears to have had the rear bumper repainted and the entire rear of the vehicle is covered in over-spray. This is preventing me from getting it ceramic coated More

by DAVE.PARKERSC
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Bryant

May 03, 2025

Dealership Rating
Employee Rating

The experience was fast fair and pleasant. Done almost all over the phone, when we got there we were out with the vehicle in under an hour. Very good and courteous service. More

by PETE.FRITTS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Bryant

April 16, 2025

Dealership Rating
Employee Rating

Very nice people who work well with public. Would definitely go there again. Thank you. More

by DEBSATTERFIELD1964
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lance Willhite, Jason Bryant

April 02, 2025

Dealership Rating
Employee Rating

Easy to work with, smooth out of state processing and very patient with answering all of my questions. More

by THRASHJOHNMICHAEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Susan Brown, Emma Urquia

March 22, 2025

Dealership Rating
Employee Rating

Great people, with excellent customer experience. Will purchase from them again without any hesitation. Make sure to see Matthew. More

by mbuckles25`
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 02, 2025

Dealership Rating
Employee Rating

Matthew Buckles is a wonderful, competent salesman! He was very helpful getting our lease price affordable for us. He is also extremely knowledgeable about Subarus and even met us on a Sunday to explai More

by SLELLSWORTH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim WIllis

February 23, 2025

Dealership Rating
Employee Rating

The best car buying experience ever. I will recommend you to everyone .Also I absolutely love my Outback. More

by BETHKILBURN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kody Traylor, Jason Bryant

February 22, 2025

Dealership Rating
Employee Rating

Matthew was helpful, knowledgeable and responsive. The dealership had multiple used Subaru outback that I was interested in, whereas other dealerships only had one or two. More

by MICHAELROBERTSONATL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Bryant

1
...

Dealership Inventory (309 Vehicles)

used 2023 Chevrolet Camaro car, priced at $37,700
2023 Chevrolet Camaro
used
Summit White exterior
Automatic
Rear-wheel Drive
used 2012 Chevrolet Sonic car, priced at $7,500
2012 Chevrolet Sonic
used
Summit White exterior
Automatic
Front-wheel Drive
used 2018 Subaru Outback car, priced at $18,900
2018 Subaru Outback
used
Crystal Black Silica exterior
CVT
All-wheel Drive
used 2023 Mitsubishi Outlander Sport car, priced at $19,500
2023 Mitsubishi Outlander Sport
used
Labrador Black Pearl exterior
CVT
new 2025 Subaru Outback car
2025 Subaru Outback
new
Green exterior
CVT
All-wheel Drive
new 2025 Subaru Crosstrek car, priced at $34,159
2025 Subaru Crosstrek
new
Black exterior
CVT
All-wheel Drive