Matthew Buckles

Enjoying my pre-owned car and everyone was very nice. It rides beautifully! I was, however, a bit surprised when I checked the spare tire and it only had 30 lbs of pressure; it is supposed to have 60 lb It rides beautifully! I was, however, a bit surprised when I checked the spare tire and it only had 30 lbs of pressure; it is supposed to have 60 lbs. Also, the coolant and the window washer fluid were both not full. These are on the 152-point inspection; someone must have overlooked them. I am now left to wonder what else was overlooked in the inspection? It also would have been nice to have known about the extended optional service agreement for bumper-to-bumper coverage beyond the 3-year/36,000 before I was signing on the dotted line. More

by Long time Subaru owner Verified Customer Verified Customer

Report | Print

Great experience. Matthew went above and beyond and exceeded our expectations. We purchased the perfect car! Matthew went above and beyond and exceeded our expectations. We purchased the perfect car! More

by ALITALYLE Verified Customer Verified Customer

Report | Print

Great experience Matthew and staff assisted me with getting EXACTLY what I wanted and worked a financial miracle for me with getting me approved! getting EXACTLY what I wanted and worked a financial miracle for me with getting me approved! More

by WATERFAM Verified Customer Verified Customer

Report | Print

Matthew and Tim were amazing to work with and went above and beyond our expectations. and beyond our expectations. More

Report | Print

Matthew and Jason were great through the entire process. I recommend them and Subaru of Gwinnett. I recommend them and Subaru of Gwinnett. More

by LBGOSA Verified Customer Verified Customer

Report | Print

Sold me a car with a known evaporator issue without disclosing it. Needed a $1600 repair 5 days after purchase. Called multiple times to speak to someone. Never got a call back. Spoke to Lawrence my sa disclosing it. Needed a $1600 repair 5 days after purchase. Called multiple times to speak to someone. Never got a call back. Spoke to Lawrence my salesman to try and resolve the issue and still never received a call back. Finally got to speak to a manager about the issue, and manager basically said “you didn’t get a warranty so not our problem”. Hung up on me after I asked if that’s how they do business, here’s your car now screw you. They’ll sell you a car but once they get your money, they’ll toss you on the street. More

Report | Print

Best car buying experience I have ever had. Everyone I interacted with made it worth the trip! Everyone I interacted with made it worth the trip! More

by DWMTPT Verified Customer Verified Customer

Report | Print

Since taking delivery of my CPO Ascent, it appears to have had the rear bumper repainted and the entire rear of the vehicle is covered in over-spray. This is preventing me from getting it ceramic coated have had the rear bumper repainted and the entire rear of the vehicle is covered in over-spray. This is preventing me from getting it ceramic coated without spending $2800 in labor to get this over-spray removed first. More

by DAVE.PARKERSC Verified Customer Verified Customer

Report | Print

The experience was fast fair and pleasant. Done almost all over the phone, when we got there we were out with the vehicle in under an hour. Very good and courteous service. Done almost all over the phone, when we got there we were out with the vehicle in under an hour. Very good and courteous service. More

by PETE.FRITTS Verified Customer Verified Customer

Report | Print

Very nice people who work well with public. Would definitely go there again. Thank you. Would definitely go there again. Thank you. More

by DEBSATTERFIELD1964 Verified Customer Verified Customer

Report | Print