Basic Service oil, inspection.
Took 1.5 hours, Based on info received when booking appt,I expected 3 hours. Matt took great care with me, a true professional.He's an added reason
Took 1.5 hours, Based on info received when booking appt,I expected 3 hours. Matt took great care with me, a true professional.He's an added reason to stay with dealership.
Also, Isahah, the valet when I entered is a definite keeper. He had everything moving smoothly within minutes.
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by bga522
Service Price Transparency
Very professional timely clean waiting room pleasant
experience overall I felt like I was important to them
experience overall I felt like I was important to them
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by Patrick.speelman
Service Price Transparency
Apr 29, 2024 -
Audi Great Neck responded
Patrick, thank you so much for taking the time to share your experience with us! Your feedback is extremely valuable to us, and we look forward to serving you again in the future.
I always deal with Matt.
He’s such a nice guy!! I never get a headache lol i go in, drop off the car and he texts me when it’s done. If something is quirky or i can’t work so
He’s such a nice guy!! I never get a headache lol i go in, drop off the car and he texts me when it’s done. If something is quirky or i can’t work something i pull up, he jumps in and shows me what I’m doing wrong. Biener Audi is a stressless place for me! Thank you!
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by Aconniff
Service Price Transparency
Apr 26, 2024 -
Audi Great Neck responded
Thank you for sharing your positive experience with Matt! We're glad to hear that you find our service stress-free and helpful. We strive to provide top-notch customer service, and we look forward to seeing you again in the future.
Matt Weston is very knowledgable and professional.
The work performed was high quality. The waiting area is very clean.
The work performed was high quality. The waiting area is very clean.
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by mariod66
Service Price Transparency
Apr 24, 2024 -
Audi Great Neck responded
Hi Mario, thank you for your kind words and positive feedback on Matt Weston's service! We appreciate your support and hope to see you again soon!
Very helpful as always, good communication and service
area is exceptionally clean, very nice environment to leave your car.
area is exceptionally clean, very nice environment to leave your car.
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by MSALERNO2
Other Employees Tagged:
Christina Hellemeyer
Apr 23, 2024 -
Audi Great Neck responded
Thank you for your kind words! We appreciate your feedback and look forward to serving you again in the future.
Exceptional, as usual.
thank you Mustafa for great service. will recommend to friend and others.
thank you Mustafa for great service. will recommend to friend and others.
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by Ed
Service Price Transparency
Apr 16, 2024 -
Audi Great Neck responded
Hi Ed, thank you for the kind words and recommendation! We truly appreciate your support and look forward to serving you again in the future.
Great customer service, all the staff is very
knowledgeable and keeps you informed every step of the way.
knowledgeable and keeps you informed every step of the way.
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by Sarah
Service Price Transparency
Mar 18, 2024 -
Audi Great Neck responded
Sarah, thank you for taking the time to share your positive experience with us! We appreciate your kind words and look forward to serving you again in the future.
Excellent customer service.
Service advisor is always helpful. Keeps me informed throughout the process. Highly recommend!
Service advisor is always helpful. Keeps me informed throughout the process. Highly recommend!
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by regina1622
Service Price Transparency
Mar 14, 2024 -
Audi Great Neck responded
Thank you so much for your kind words and for recommending us! We appreciate your feedback and look forward to serving you again in the future!
Always get top notch service from Matt Weston.
Drew Russo who sold me my first Audi is always a great source of information on the latest and greatest products that Audi offers with Great Neck Aud
Drew Russo who sold me my first Audi is always a great source of information on the latest and greatest products that Audi offers with Great Neck Audi. Truly a great customer experience.
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by nmolnar
Service Price Transparency
Mar 12, 2024 -
Audi Great Neck responded
Thank you for sharing your positive experience with Matt and Drew at Great Neck Audi! We appreciate your support and look forward to serving you again in the future.
Great experience getting my car serviced .
Staff was helpful . Arranged transportation while waiting for service to be compmeted
Staff was helpful . Arranged transportation while waiting for service to be compmeted
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by Henry
Service Price Transparency
Mar 11, 2024 -
Audi Great Neck responded
Hi Henry, thank you for taking the time to share your positive experience with us! We appreciate your business and hope to see you again soon!