Matt Otis
Matt Otis at Rick Hendrick Chrysler Dodge Jeep RAM Duluth
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Matt Otis | Page 31

Assistant Service Manager

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

2473 Pleasant Hill Rd
Duluth, GA 30096

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3.9
321 Reviews
3.9

321 Reviews

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321 Reviews of Matt Otis

July 17, 2020

Dealership Rating
Employee Rating

He was very good at his job. If i need a other car i will be back. Just hope next time it doesn't take this long to get it. More

by CHRISTOPHERFERGUSON318
Recommend Dealer
Yes
Jul 21, 2020

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! It is never our intention to upset you or make you feel this way! My name is Taylor Stewart and I'm the customer service director here. I would love the opportunity to resolve this issue in any way I can, you can contact me at 770-495-610 or you can reach me anytime on my cell at 678-7 89-114 4. Thank you and I hope to hear from you soon

July 08, 2020

Dealership Rating
Employee Rating

Lance and team is great to work with. Total thumbs up! He is the reason I bring my cars into service, very knowledgeable and is a great representative for Hendricks. More

by wardfamily93
Recommend Dealer
Yes

Other Employees Tagged: Lance Chapin

Jul 10, 2020

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Lance is awesome and it make us so happy to hear you had such a great experience with him! Thank you so much and please let us know how we can help out in the future, Thank you!

July 02, 2020

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Employee Rating

I came in for a quick service had an oil change and tire rotation done Brett was great helped me immediately and had me on my way. Great customer service answered all my questions would recommend working w More

by Diego Silva
Recommend Dealer
Yes

Other Employees Tagged: Darrell Wilson, Lance Chapin, Shekhar Gosai, Aleshia Kincade , Brett Coggins, Jeff Greer, Katey Sages

Jul 03, 2020

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible and its always nice to feel that recognition. thank you so much and please don't hesitate to let us know how we can help out in the future!

June 30, 2020

Dealership Rating
Employee Rating

Great customer service, very knowledgeable about the questions I asked and service I needed for my vehicle. Absolutely helpful l. Time efficient as well. Thank you. More

by peacekaysha
Recommend Dealer
Yes

Other Employees Tagged: Darrell Wilson, Lance Chapin, Shekhar Gosai, Aleshia Kincade , Brett Coggins, Jeff Greer, Katey Sages

Jul 03, 2020

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

That make us so happy to hear you had such a great experience! Thank you so much and please don't hesitate to let us know how we can help in the future!

June 26, 2020

Dealership Rating
Employee Rating

Kenneth was awesome. He always helps when I come by. He always gets me in and out as fast as possible. That's my guy!!! More

by j_moe6
Recommend Dealer
Yes

Other Employees Tagged: Darrell Wilson, Erick Nunez , Brett Coggins

Jun 29, 2020

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for saying that! We look forward to helping you for the many years to come, Thank you!

June 26, 2020

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Employee Rating

Great place to have my 2015 Dodge Ram 1500 Serviced, Matt and Ariq were very knowledgeable and friendly, Very clean and was met promptly, definitely recommend! More

by p.j.maher
Recommend Dealer
Yes
Jun 30, 2020

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Matt and Ariq are both stand up guys! Thank you so much for your business and we look forward to assisting you for the many year to come!

June 26, 2020

Dealership Rating
Employee Rating

Super nice people , always greet you right away. they worked very quickly to get me out of there fast. I was there one hour at most because there were maybe 3 people before me. Very clean as usual More

by reyesj90
Recommend Dealer
Yes

Other Employees Tagged: Darrell Wilson, Lance Chapin, Shekhar Gosai, Aleshia Kincade , Brett Coggins, Jeff Greer, Katey Sages, Kenneth Coggins

Jun 30, 2020

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much! Please let us know how we can assist you in the future, Thank you!

June 26, 2020

Dealership Rating
Employee Rating

Overall, good experience!! The service was great but initially, the guys forgot to reapply my hubcaps but the service staff overnighted them to me and was very responsive when I called with my concerns. More

by natwanap
Recommend Dealer
Yes

Other Employees Tagged: Matt Mazza , Katey Sages

Jun 30, 2020

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

I'm so happy we were able to fix our mistake! These things do happen but its all about how you handle it and I'm so glad you were happy at the end of the day, Thank you!

June 20, 2020

Dealership Rating
Employee Rating

Very professional staff. Bob is a very efficient worker who gsve me a complete informatikn about my vehicle. Timing was perfect and associate job was impecable. More

by gmomartinez
Recommend Dealer
Yes

Other Employees Tagged: Bob

Jun 25, 2020

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

That makes us so happy to hear! Thank you so much an if there anything we can help with in the future please don't hesitate to let us know!

June 17, 2020

Dealership Rating
Employee Rating

Everyone was very professional, nice and very helpful. They did an excellent job I’d recommend this place to anyone and I’d definitely be back again More

by selvin
Recommend Dealer
Yes

Other Employees Tagged: Darrell Wilson, Lance Chapin, Shekhar Gosai, Aleshia Kincade , Brett Coggins, Jeff Greer, Katey Sages

Jun 19, 2020

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

That means so much you would do that Selvin! Thank you so much and please let us know what we can do to help out in the future!

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