Matt Orn
Matt Orn at Long Subaru
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Matt Orn

Finance Director

Long Subaru

7 Sutton Road
Webster, MA 01570

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4.9
146 Reviews

I have been with Long Subaru for over half my life. The first seven of these (high school/college years) were spent doing everything and anything - cutting the grass, moving cars, cleaning cars, running to the registry, driving all over creation, etc. I have been in sales and finance ever since, and I truly enjoy helping to make the car-buying process as easy and stress-free for my customers as possible. My wife and I live in Putnam, Connecticut. We have a Rat Terrier/Chihuahua mix named Schmidt, and two cats. When I'm not at work I enjoy taking care of my lawn, playing golf, riding my motorcycle, and watching any and all sports. I look forward to having the opportunity to work with you!

Dealership Experience

18 yrs, 2 mos

Industry Experience

18 yrs, 2 mos

4.9

146 Reviews

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146 Reviews of Matt Orn

April 25, 2024

Dealership Rating
Employee Rating

Other than the finance dept not paying off the trade in on time, hoping it doesn’t effect our credit due to past due payment that’s was supposed to be taken care of, everything went very well and Dan was More

by CREATIVEHAIRHONEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Angelone

Apr 28, 2024

Long Subaru responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

April 25, 2024

Dealership Rating
Employee Rating

Jason was very thorough in explaining the process and patient when I forgot an important step. I hope he’s still there in 12 years when I get my next car! More

by SUSS.AMANDA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Kugler

Apr 28, 2024

Long Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

April 15, 2024

Dealership Rating
Employee Rating

I have bought my past 3 vehicles from Long Subaru including my most recent. Every experience has been absolutely wonderful. I have had the pleasure of working with Scott and Lisa now, and I have to s More

by CAITLINLANG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Courchaine, Scott Brill

Apr 17, 2024

Long Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 14, 2024

Dealership Rating
Employee Rating

Great experience with Lisa and Matt. I appreciate the personal attention and responsiveness to my Questions and concerns. More

by MARYWHALEN12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Courchaine

Apr 15, 2024

Long Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 12, 2024

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Employee Rating

Courteous and respectful and easy to work with. Explained everything in sufficient detail so we understood all aspects of the purchasing process. More

by DPOSTMA129
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Brill

Apr 13, 2024

Long Subaru responded

Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 30, 2024

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Employee Rating

Very pleased with 2017 Outback. Great deal with needed repairs. This is the best car we have ever owned ! More

by TBMACMURRAY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 02, 2024

Long Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

March 20, 2024

Dealership Rating
Employee Rating

Long Subaru was great to work with to purchase a new car. No pressure, which was really great! They gave me a fair trade in amount as well. A big shout out to Carrille Dionne! She was extremely knowledgea More

by dmont79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Geer, Carrille Dionne

Mar 22, 2024

Long Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Long Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 12, 2024

Dealership Rating
Employee Rating

I like the product, and the location. Matt made it comprehensive, efficient, and cordial. Thanks More

by MBOLDU2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2024

Long Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

March 12, 2024

Dealership Rating
Employee Rating

This is my 3rd car from Long Subaru. No pressure sales. The staff was great. More

by MCARMAN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Carman

Mar 15, 2024

Long Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

March 08, 2024

Dealership Rating
Employee Rating

1st time customer. Great experience overall leasing a Forester. Couldn't have been any easier. Carrille was the greatest! On a scale of 1-10, I'd give her 20. Than More

by BRUCE181
Recommend Dealer
Yes

Other Employees Tagged: Carrille Dionne....5 STARS

Mar 11, 2024

Long Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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