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Matt Newman
Matt Newman at Ken Ganley Ford Parma

Matt Newman

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
88 Reviews
4.8

88 Reviews

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88 Reviews of Matt Newman

August 13, 2025

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Employee Rating

Very prompt service told me when to be here and took care of recall thanks for was8my maverick More

by RNETZEL810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

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Aug 13, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 09, 2025

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Employee Rating

Amazing service from the team. Took care of car needs as quick as possible. Will be back More

by BILL.SALEM20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk

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Aug 09, 2025

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

August 07, 2025

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Employee Rating

George was great. The service department always does a great job for me. Highly recommended! More

by GEORGEJBODE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk

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Aug 07, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

August 07, 2025

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Employee Rating

Staff is friendly. Service is very good. I trust the dealership. I've never had an issue . More

by CHARLENE.DINARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Dave Moga, Nick Feruito, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk

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Aug 07, 2025

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 06, 2025

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Employee Rating

They fit me in a week early… They Got me in & out super fast… nice guy More

by Gynxt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk

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Aug 06, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

August 05, 2025

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Employee Rating

They were very efficient and did a major repair on my automobile in a very timely fashion More

by Lesboogie99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk

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Aug 06, 2025

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

August 03, 2025

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Employee Rating

Always a pleasure to work with this dealer. Sales and service departments are very easy to deal with and knowledgeable. More

by BGAUGHAN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan Gallagher, Dave Moga, Jeremy Watson, Dylan Yavorsky

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Aug 03, 2025

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

July 31, 2025

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Employee Rating

Everyone at Parma Ford was incredibly helpful to me in getting my car serviced in a timely manner! They even got it done 2 days ahead of schedule More

by garnerevan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk , Ariel

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Jul 31, 2025

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

July 19, 2025

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Employee Rating

As always, excellent service. Very prompt and courteous Everything was AWESOME! Ganley is my go to for service. More

by Jhlohn57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Matt Palffy, Dave Moga, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk

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Jul 19, 2025

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

July 17, 2025

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Employee Rating

This dealership was fast went in for a quick oil change and they got it done and inspected everything on my truck no complaints More

by andy
Recommend Dealer
Yes
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Jul 17, 2025

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

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