![Matt Jones at McLarty Daniel Nissan](https://cdn-user.dealerrater.com/images/dealer/43582/employees/66b0f9088ca1.jpg)
Specialties & Trainings
Certified Nissan
125 Reviews
Write a Review125 Reviews of Matt Jones
August 07, 2023
After being married for 7 months and only being able to see each other on weekends due to my job and a 74 miles drive, my husband and I finally had a small down payment to put on a good used vehicle. We de see each other on weekends due to my job and a 74 miles drive, my husband and I finally had a small down payment to put on a good used vehicle. We decided to put our trust into a reputable dealer to ensure a good vehicle with no major defects… boy were we ever wrong. We were sold a 2015 hyundai tuscon wirh 124,000 miles. It was never ran through any shop or checked out in any way and we assumed it had. 3 weeks after purchasing it it began making loud noises. I checked the oil to discover it had almost no oil in it. I added oil and had to continue to add oil every 400 miles ever since. 5 weeks after purchasing it the parking on the shifter stopped working right. After a trip to a mechanic we were told the engine had bad carbon buildup and the body control module was bad. We immediately called the dealership and were told they would be happy to schedule some repairs or make a trade. For a different vehicle. We started waiting for the dealership to follow up with their verbal statement. After 3-4 weeks we asked about the progress on finding us a different vehicle we were told numerous times by our salesman, the office manager, and the sales manager that they were diligently looking for us anew vehicle. To make matters worse the air conditioner quit suddenly in late May leaving us once again another issue that makes the car a complete lemon. We were told by crain hyundai the repair on the body control module alone is a $3000 repair. We made an appointment with out salesman Billy to trade us a car upon his suggestion and verbal affirmation. After arriving at the dealership we were forced to wait 45 minutes while the salesteam were goofing off talking about fireworks. Finally we sat down with our salesman where he made us fill out a new credit application and then told us he only had 1 vehicle he could get us into and it needed $2500 down and was currently in the shop getting a new transmission. First of all we had no money since we put all our money down on the tuscon and second a new transmission brought us serious red flags. We were then PROMISED that if we gave the dealership a few days or a week they would definitely find us a new car. We left very disappointed and frustrated but tried to give the dealership grace and trusted they would keep their word. 3 weeks goes by and still no word from the dealership despite us both sending texts and emails. The salesman obviously had us blocked and quit answering our texts completely. The general manager had zero response to our email with pleas to help. Then suddenly on my way to work the car starts shuddering and running badly. We set up 2 separate mechanics to diagnose the issue. Both mechanics diagnosed the tuscon with a dead engine cylinder. We once again reached out to Mclarty daniel nissan and we now told that we should talk to the finance company and that is all. The dealership has refused to back up their reputation as a quality dealer and has lied to us numerous times over the last 5 months. So here we sit with a car that needs a new engine and a new bcm. The finance company lied to us a well telling us 2 times that we could turn the car back in but when we tried to set up the volunteer repossession we were then told the car would be sold at auction and we would be responsible for the difference of what we still owed. We currently owe $16,000 on the car. We decided we had no choice but to keep making the payment for now. Now I am currently once again having to spend weekdays away from my husband since i have no vehicle to get to work from our home in nwa. $16000 is a lot of money for a car yard ornament and all because Mclarty Daniel is full of liars and deceitful people that do not care about their customers unless they can afford $50,000 new cars. I am currently filing a complaint with the attorney general and I hope she can get Mclarty Daniel to stand behind what they say and do. More
Other Employees Tagged: Billy Pickering , Jason Finnell, Lauryn Renick
July 24, 2023
Everyone I spoke to at McLarty Daniel Nissan was wonderful. From the General Manager to the Finance Department, everyone was great. wonderful. From the General Manager to the Finance Department, everyone was great. More
Other Employees Tagged: Billy Turner , Shawn Smith
July 16, 2023
Matt Jones tried to cover up my partners stolen wallet. It was left in a trad in vehicle and Matt was absolutely no help in tracking it down. I have since tracked down the thief and filed police report. Th It was left in a trad in vehicle and Matt was absolutely no help in tracking it down. I have since tracked down the thief and filed police report. This guy has no place in a management roll. More
July 11, 2023
Jordan was very friendly and helpful. He has checked in with us to make sure we were happy with our new Titan. Which we love! He has checked in with us to make sure we were happy with our new Titan. Which we love! More
Other Employees Tagged: Adam Harris, Jordan Arnold
July 03, 2023
Angel and McClarty Daniel were great to work with when purchasing our 2023 Pathfinder Platinum. We wanted a specific color and interior color and Angel and Josh worked diligently to find the one we wanted purchasing our 2023 Pathfinder Platinum. We wanted a specific color and interior color and Angel and Josh worked diligently to find the one we wanted. Angel was very kind and respectful. We will do business with him and MD again. More
Other Employees Tagged: Adam Harris, Josh Davis , Rod Ayers, Angel Brito
June 20, 2023
Everyone involved with my car buying experience was extremely helpful. Ricardo explained everything throughly and has checked in since to make sure I’m loving my new car. extremely helpful. Ricardo explained everything throughly and has checked in since to make sure I’m loving my new car. More
Other Employees Tagged: Adam Harris , Ricardo Andrade
June 12, 2023
Angel was super helpful and patient in helping us find our vehicle. Great experience ! The entire sales and finance team made sure we were fully taken care of. our vehicle. Great experience ! The entire sales and finance team made sure we were fully taken care of. More
Other Employees Tagged: Adam Harris, Josh Davis , Angel Brito
June 04, 2023
Very helpful and wonderful staff. Shawn and Kenny made the purchase of my new Murano a breeze. Shawn and Kenny made the purchase of my new Murano a breeze. More
Other Employees Tagged: Tionie Smith, Tom James , Kenny Ford, Ivan Rodriguez Diaz, Shawn Smith
May 30, 2023
excellent on all accounts from sales to finance. everyone every professional. could not have been better everyone every professional. could not have been better More
Other Employees Tagged: Josh Davis, Jordan Arnold , Shawn Smith
May 01, 2023
Billy was so helpful and considerate. He is very professional and I was very impressed by the way he worked with me and my daughter and son in law and other buyers. My first new car at t He is very professional and I was very impressed by the way he worked with me and my daughter and son in law and other buyers. My first new car at this time in my life and I felt comfortable working with him. Thank you Billy!!! More
Other Employees Tagged: Billy Turner , Shawn Smith