Matt Hernandez | Page 2
General Sales Manager
Carl Black Roswell
11225 Alpharetta Highway
Roswell, GA 30076
Dealership Experience
13 yrs, 8 mos
Industry Experience
18 yrs
113 Reviews
Write a Review113 Reviews of Matt Hernandez
December 17, 2020
Dealer did extremely poor work on the truck. I paid for things that weren’t done and found out later . I.e paint protection and windshield coating. The dealer also installed a bed music system for tailgate things that weren’t done and found out later . I.e paint protection and windshield coating. The dealer also installed a bed music system for tailgate and was dangerous to use. Ie bolts loose enough to fall out When stepping on it. also the dealer installed a exhaust system . When I got home I heard noises coming from under the truck and the 3 inch main clamp that is to secure the muffler was in the pipe but loose enough to slide along the pipe. Upon getting it home the bed system is now cutting off for no reason . The workmanship the dealer performed was the worst I’ve seen ever!!!!! Will never let them touch my truck again nor buy from them again. However the sales person Dominick was good and will buy from him if he’s at another dealer. The gm did try try to make things right at the dealer however I’m now 12 hrs away with a stereo that doesn’t work , poor workmanship and a loose exhaust. More
Other Employees Tagged: Sam Garcia, Daniel Mila, Eric Bowsher , Dominick Fabricatore
November 28, 2020
The people and the process they provide was great. I had a pretty specific model/price range and they went out of their way to find me what I wanted. The took tons of time on educating me on all the cars fe a pretty specific model/price range and they went out of their way to find me what I wanted. The took tons of time on educating me on all the cars features, More
Other Employees Tagged: Daniel Mila , Dominick Fabricatore
November 27, 2020
Friendly, helpful dealership! Any questions I had were answered. I felt good going through the sales people with the friendly faces around the dealership. Go here! answered. I felt good going through the sales people with the friendly faces around the dealership. Go here! More
Other Employees Tagged: Sam Garcia , Ruan Baird, Jordan Brown, Dominick Fabricatore, Paul Marr, Jani Martin
November 24, 2020
Best experience I’ve ever had buying a car. My sales person was amazing, and respectful of my budget. He didn’t try to sell me something I couldn’t afford. person was amazing, and respectful of my budget. He didn’t try to sell me something I couldn’t afford. More
Other Employees Tagged: Sam Garcia , Paul Marr
November 03, 2020
Alexandria was friendly and helpful.She showed up on her Alexandria was friendly and helpful. She showed up on her day off to make sure the process went smoothly for me Greatly appreciate that! Thanks a Alexandria was friendly and helpful. She showed up on her day off to make sure the process went smoothly for me Greatly appreciate that! Thanks again Mike Bouwman More
Other Employees Tagged: Eric Bowsher , Alexandria Mason
November 03, 2020
First vehicle purchase at carl black roswell but they have serviced my vehicles for years. Lamar in sales eric in finance, and jani in vehicle delivery all made the process painless and enjoyable. have serviced my vehicles for years. Lamar in sales eric in finance, and jani in vehicle delivery all made the process painless and enjoyable. Steve jarrett is my service advisor and he is always extremely knowledgeable and helpful with vehicle service. More
Other Employees Tagged: Eric Bowsher , Lamont Fuller, Jani Martin
November 03, 2020
Alex was outstanding, friendly, approachable and knowledgeable . Finance was nice, Staff was overall friendly. Looking forward to future visit. Overall we had a good experience . knowledgeable . Finance was nice, Staff was overall friendly. Looking forward to future visit. Overall we had a good experience . More
Other Employees Tagged: Daniel Mila , Alexandria Mason
November 03, 2020
This was the easiest and best new car buying experience I have had. No hard sales pressure and none of that feeling like the sales team was just playing games with you. Everyone there was low key and very fr have had. No hard sales pressure and none of that feeling like the sales team was just playing games with you. Everyone there was low key and very friendly. Great experience on the sales- I hope the service after the sale will be just as good. More
Other Employees Tagged: Daniel Mila , Lamont Fuller
October 28, 2020
Great selection and employees. They went over and beyond on my new purchase. I would recommend this dealership to anyone looking for a new GMC on my new purchase. I would recommend this dealership to anyone looking for a new GMC More
Other Employees Tagged: Eric Bowsher , Dominick Fabricatore
October 27, 2020
Great experience with a very friendly professional staff. We walked away with a great deal and and a great new truck. Highly recommended dealership. Thanks We walked away with a great deal and and a great new truck. Highly recommended dealership. Thanks More
Other Employees Tagged: Eric Bowsher , Lamont Fuller, Colin Graham *****