Matt Henry | Page 62

Awkward Someone from finance kept pressuring people to take his $2.00 to talk with him about refinancing. I asked the mechanic to put air in my tires while lo Someone from finance kept pressuring people to take his $2.00 to talk with him about refinancing. I asked the mechanic to put air in my tires while looking at my car and he said he would but when I picked up my car the tire light was still on and he left behind his trash from lunch in my car. Not very professional of them. More

by Versa Verified Customer Verified Customer

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Best Service Dept in Bham Absolutely great customer service provided! I felt like I was VIP & didn’t have to worry about anything. The guys really took care of my vehicle & ga Absolutely great customer service provided! I felt like I was VIP & didn’t have to worry about anything. The guys really took care of my vehicle & gave me confidence in their abilities. More

by Drill Sergeant Verified Customer Verified Customer

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People were nice The staff were respectable and knowledgeable. I made an appointment and was helped and serviced in a timely manner. My car was well taken care of an The staff were respectable and knowledgeable. I made an appointment and was helped and serviced in a timely manner. My car was well taken care of and it was a great experience. More

by swhite3900@gmail.com Verified Customer Verified Customer

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Car not driving right The moment my brother drove my car in the shop I was top priority. The mechanic listened to the problem and acted accordingly. Thank you. The moment my brother drove my car in the shop I was top priority. The mechanic listened to the problem and acted accordingly. Thank you. More

by Linda Johnson Verified Customer Verified Customer

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Bumper fix My. I pet has been popping off for the longest though it took almost 6 hours my bumper was finally fixed. So I’m happy My. I pet has been popping off for the longest though it took almost 6 hours my bumper was finally fixed. So I’m happy More

by Sinn8828 Verified Customer Verified Customer

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Service manager Scott and advisor Matt have gone of their wa Matt is very polite. He even recognized my phone number when I called and addressed me by my name. He and manager Scott have worked hard at resolving Matt is very polite. He even recognized my phone number when I called and addressed me by my name. He and manager Scott have worked hard at resolving my electrical issues. Scott explained how Nissan has a particular way of seeking answers to the problem through a system of trying things one step at a time. This was very helpful in understanding why it sometimes takes awhile to solve a problem. I fel confident they will address any issues that come up. More

by Set3152 Verified Customer Verified Customer

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Very knowledgeable of issue Experience great was prompt and charged what promised. Explained the process and what would have to be done to correct the problem. Car was ready the Experience great was prompt and charged what promised. Explained the process and what would have to be done to correct the problem. Car was ready the time as promised. More

by thedotys Verified Customer Verified Customer

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My experience was fast and informative. My experience was very informative and the wait was not long. I had just gotten off a 12 hour shift and I didn't have to sit all day. The staff is alw My experience was very informative and the wait was not long. I had just gotten off a 12 hour shift and I didn't have to sit all day. The staff is always nice. P.S. I need a new car More

by STARSD12B Verified Customer Verified Customer

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Serra Nissan A couple of months ago, I received a coupon in the mail, from Serra Nissan, for a free oil change. Yesterday, Dec 2nd, I went for my oil change. Whe A couple of months ago, I received a coupon in the mail, from Serra Nissan, for a free oil change. Yesterday, Dec 2nd, I went for my oil change. When I arrived, I was greeted immediately by a very nice young man. They took my info and ask me to wait in the lounge. The nice young man held the door open for me. I waited about 30 minutes and they were finished. From start to finish. Everyone was very nice and very professional. I would highly recommend Serra Nissan. More

by sassysan06 Verified Customer Verified Customer

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Fast, Friendly and Professional Oil change and tire rotation completed quickly and efficiently. Wait time in customer lounge was much shorter than expected. Had two small dogs which Oil change and tire rotation completed quickly and efficiently. Wait time in customer lounge was much shorter than expected. Had two small dogs which were welcomed warmly. More

by cubandavet Verified Customer Verified Customer

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