Matt Haynie | Page 3

It took at least 4 calls before I was able to get a reservation to complete the recall. When I made the 1st call to take care of the recall, I was told the parts would be there. I had to wait over a mo reservation to complete the recall. When I made the 1st call to take care of the recall, I was told the parts would be there. I had to wait over a month to get it fixed More

by DGHERKC Verified Customer Verified Customer

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Received an anti theft update in my car, went quickly. Construction is a mess, but the service was still good. Construction is a mess, but the service was still good. More

by mvieths Verified Customer Verified Customer

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I ended up waiting a long time for a fairly routine check-up, and it seems someone forgot to tell me when the service was completed, but when I asked what was going on with the car, they immediately co check-up, and it seems someone forgot to tell me when the service was completed, but when I asked what was going on with the car, they immediately comped my bill for the inconvenience without me asking. The service was quality and I appreciate the effort to make up for the mix-up. Overall a good experience. More

by NATHAND Verified Customer Verified Customer

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The dealer changed my vehicle key type from the original Sonata key style without my consent after starter repair and only provided one key. It is disappointing. Sonata key style without my consent after starter repair and only provided one key. It is disappointing. More

by deq.hussein Verified Customer Verified Customer

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The service department was great! Not sure my problem is solved, but that might be a Hyundai bug, not a service issue. Not sure my problem is solved, but that might be a Hyundai bug, not a service issue. More

by jack.steinmann Verified Customer Verified Customer

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Prompt courteous staff and effective service. I went for Genesis routine service. I Would recommend highly I went for Genesis routine service. I Would recommend highly More

by gredmo0 Verified Customer Verified Customer

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Excellent service and I was grateful for their expertise! Got me on and out timely as well! Got me on and out timely as well! More

by 391437LS Verified Customer Verified Customer

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The dealership kept my car for 2 weeks and did not do anything to fix the problem. I will not be using their services anymore. I dropped off my 2018 Genesis G80 Sport with the transmission slipping in 2n anything to fix the problem. I will not be using their services anymore. I dropped off my 2018 Genesis G80 Sport with the transmission slipping in 2nd gear. They said it was the cellnoid. I left it with them for 2 weeks to order the part and fix the problem. I had to call them multiple times for updates. The person who was supposed to be monitoring my car was hardly available. Never go to the dealership group for anything. They are awful. More

by kurtisbishop Verified Customer Verified Customer

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I thought the service was great and all of the workers were very kind during my visit were very kind during my visit More

by ecaloud10 Verified Customer Verified Customer

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I am exceedingly pleased with the service I received from Luther Hyundai & Genesis. From the the girls at the entrance to the woman who checked the car in were extremely kind and friendly. The entire staff w Luther Hyundai & Genesis. From the the girls at the entrance to the woman who checked the car in were extremely kind and friendly. The entire staff when I purchased the car were first class and I am glad I purchased the car from this organization. More

by Dennis Verified Customer Verified Customer

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