Matt Gilbert
Matt Gilbert at W&L Subaru

Matt Gilbert

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
96 Reviews
4.8

96 Reviews

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96 Reviews of Matt Gilbert

April 02, 2026

Dealership Rating
Employee Rating

Everyone was very friendly and courteous. Kept me informed of what was happening with my vehicle. The service was fast. The dealership was clean and you really take care of your customers. More

by run549
Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

March 27, 2026

Dealership Rating
Employee Rating

Matt and the staff were prompt, courteous, and kept in touch with me about the status of my car. You have a very capable staff More

by dmrgreco
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2026

W&L Subaru responded

We appreciate your feedback and look forward to your next visit!

March 26, 2026

Dealership Rating
Employee Rating

Friendly, helpful, well-organized. Comfortable waiting area. Very good loaner policy. A pleasure to do business with. More

by sevenspires
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 30, 2026

W&L Subaru responded

Thank you so much for reviewing and rating our dealership!

March 21, 2026

Dealership Rating
Employee Rating

This reviewis for the last work done on the car. Right now, they have my 2024 Legacy for a problem which necessitated a new door. Which they couldn't get for a week or so, after Subaru ok'd the work More

by rlradel
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Becky Kline

Mar 23, 2026

W&L Subaru responded

Thank you for the 5-star review! It was our pleasure helping you with the door replacement! If you need anything else, just let us know!

March 14, 2026

Dealership Rating
Employee Rating

Dropped off the car for service and was given a brand new loaner car! Work was done in a timely manner. Very satisfied with service that was done. More

by rskurtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

W&L Subaru responded

Thank you for your review! We are delighted to hear that you enjoyed the free service loaner!

February 26, 2026

Dealership Rating
Employee Rating

They were very accommodating and the man who picked up our car was very nice. More

by rineracing
Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

Feb 27, 2026

W&L Subaru responded

Thanks so much for the review! We are pleased to hear that you enjoyed the free service valet!

February 24, 2026

Dealership Rating
Employee Rating

Great sales! Great service! Kind and caring. Always available for questions. Don’t buy my Subaru’s anywhere else! More

by lorijosholder@outlook.com
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 25, 2026

W&L Subaru responded

Thank you so much for your review!

February 21, 2026

Dealership Rating
Employee Rating

I find your service to be top rate. I don't have any problem getting an appointment and I have waited for my car, and also had it picked up. Additionally, when needed, you provide gr More

by kdecker1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2026

W&L Subaru responded

Thanks so much! We are delighted to hear that you've had great experiences in our service department!

February 20, 2026

Dealership Rating
Employee Rating

Love that they come and get the car and washed it! A plus! Is what i would give More

by marilyn8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2026

W&L Subaru responded

Thank you for the review! We are delighted to hear that you liked the free car wash!

February 18, 2026

Dealership Rating
Employee Rating

Matt kept me posted daily on the diagnosis and progress of my repair. Repair work was done in very timely manner More

by dln66
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 18, 2026

W&L Subaru responded

Thank you so much for the 5-star ratings!

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