Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota

Mathew Rivera

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.9
596 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

13 yrs, 8 mos

Languages Spoken

English English

4.9

596 Reviews

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596 Reviews of Mathew Rivera

October 16, 2025

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The atmosphere is very welcoming. Everyone was polite , attentive and efficient. Except for the child who was screaming for 45 min the wait time was OK. I would have preferred watchin More

by LEONIDO427
Service Price Transparency
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Recommend Dealer
Yes

October 15, 2025

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Matthew Rivera has been very helpful and accommodating. Our vehicles have been checked and serviced in a very timely manner More

by cchiacchia
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Oct 15, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear that Matthew Rivera has been helpful and accommodating, and that your vehicles were serviced promptly. We appreciate your kind words and continued trust in our team!

October 09, 2025

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Great place for service. Every one in the service department is great to deal with. More

by ahm.spitfire
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Recommend Dealer
Yes
Oct 09, 2025

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're glad to hear you had a great experience with our service team. We truly appreciate your support and look forward to seeing you again!

October 02, 2025

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I had a great Experience working with Matthew Rivera he was very professional throughout the process More

by Charles.Krasinski
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Recommend Dealer
Yes
Oct 02, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Matthew Rivera. His professionalism and dedication truly make a difference, and we're glad it showed throughout your process. We appreciate your support and look forward to assisting you again in the future!

October 02, 2025

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Client focused and friendly environment, neat, well arranged, clean spaces. Tech advisors provide valuable advise and insight about your auto. More

by AB
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Recommend Dealer
Yes

Other Employees Tagged: Judy Deems , Greg, Technician (video clip)

Oct 03, 2025

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're glad to hear you enjoyed the clean and well-organized environment, and that our team created a client-focused and friendly experience. It's great to know our tech advisors were able to provide helpful insight about your vehicle. We truly appreciate your support.

October 01, 2025

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Expert auto care from trusted professionals at DCH TOYOTA WAPPINGERS. We bought a 2024 Toyota RAV4 for our daughter in college and one year later found out the gasket for the oil pan had a small leak from th More

by GOODYGOESCAMPING
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Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

Oct 01, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for the thoughtful and detailed review! We’re thrilled to hear about your positive experience with our team at DCH Toyota Wappingers. Mathew and our service technicians take great pride in providing expert care and attention to detail, and we're glad they were able to get your RAV4 back on the road quickly and efficiently. We truly appreciate your recommendation and your continued trust in us. Wishing your daughter safe travels and many more miles ahead! 😊

September 26, 2025

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Atmosphere was ok. Wait time was decent. Waiting was clean and up to par. Ok visit More

by Terryannsmith562
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Recommend Dealer
Yes
Sep 26, 2025

DCH Wappingers Falls Toyota responded

We're glad to hear that your visit met expectations and that you found the waiting area clean and comfortable. If there’s anything we can do to make your next visit even better, we’d love to hear your suggestions. We appreciate your time and look forward to seeing you again.

September 26, 2025

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Great attention to service! My service advisor Matthew did a great job keeping me informed about the work being done and arranged a ride for me to get lunch, and then return. More

by halldavid47
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Recommend Dealer
Yes
Sep 27, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re glad to hear Matthew kept you well informed and made sure you were comfortable during your visit. We’ll be sure to share your kind words with him.

September 26, 2025

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I've been going here for about 20 years. Wouldn't think of going anywhere else More

by NANANN69
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Recommend Dealer
Yes
Sep 27, 2025

DCH Wappingers Falls Toyota responded

Thank you for being such a loyal customer over the past 20 years! We truly appreciate your trust and support and look forward to continuing to serve you for many more years to come.

September 25, 2025

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Reliable informative and helpful. I’ve never had any issues since coming to this dealership More

by chrisdimaggio89
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Recommend Dealer
Yes

Other Employees Tagged: Karl Boye, Lauren Fusaro

Sep 25, 2025

DCH Wappingers Falls Toyota responded

We're so glad to hear that you've had a consistently positive experience with us. Providing reliable, informative, and helpful service is exactly what we strive for, and it's great to know we've earned your confidence. We look forward to continuing to serve you!

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