Staff was knowledgeable and explained thinks in my car
that needed immediate attention and the once that can wait until our schedule permits.
that needed immediate attention and the once that can wait until our schedule permits.
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by KALTUN_3
Verified Customer
Verified Customer
Oct 04, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for the positive feedback regarding your recent experience with us!
I was waiting for more than 2 hours. Get more technicians
please. Other than that, it was great
please. Other than that, it was great
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by JENNIZ2016
Verified Customer
Verified Customer
Sep 29, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for taking the time to provide your feedback. We apologize for the wait you experienced but look forward to working with you again in the future. If we can assist you further please contact us at (845) 288-0892.
10000 mile service work was explained in detail, and
completed in less time than promised.
completed in less time than promised.
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by MANDRAS84
Verified Customer
Verified Customer
Sep 29, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for the excellent five-star review! We look forward to working with you again in the future.
The team at DCH professionally maintains my vehicle
quickly and efficiently each time I bring it in.
quickly and efficiently each time I bring it in.
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by Duane W
Verified Customer
Verified Customer
Sep 21, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for the excellent feedback, Duane! It sounds like our team was able to assist you and provide you with outstanding service. We look forward to seeing you again soon!
Quoted me a price in writing then when work was completed
charged me twice the amount.?the service rep discounted the price when I complained
charged me twice the amount.?the service rep discounted the price when I complained
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by PATRICKJBARR021
Verified Customer
Verified Customer
Sep 07, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for taking the time to share your experience. We apologize for the overcharge but we are happy to know our service department could assist you and make things right. If you need anything further please do not hesitate to contact us at (845) 288-0892.
Professional, courteous and thorough. Matthew was
friendly, attentive and willing to go above and beyond. Made sure He met my cars needs. Will be returning to this location for my next service appoin
friendly, attentive and willing to go above and beyond. Made sure He met my cars needs. Will be returning to this location for my next service appointment
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by Miri
Verified Customer
Verified Customer
Sep 07, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for the positive feedback regarding your recent experience with Matt!
The people are they are friendly and clear on what your
getting into weather buying or getting it serviced. They don't push you into anything unless you ask for it from my experience.
getting into weather buying or getting it serviced. They don't push you into anything unless you ask for it from my experience.
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by nikita9293
Verified Customer
Verified Customer
Sep 02, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for the positive five-star review!
Picked up car quickly. Did the job in promissed time.
People friendly place.
Thank you !!
X X X X X X X X X X
People friendly place.
Thank you !!
X X X X X X X X X X
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by maltvo
Verified Customer
Verified Customer
Aug 27, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for the positive feedback regarding your recent experience with us!
I have always found this dealership very professional,
knowledgeable, friendly, and willing to go the extra mile for us. It doesn't matter if its Avi, Mathew, Jason, Corey or Mike, ( I am sure I left som
knowledgeable, friendly, and willing to go the extra mile for us. It doesn't matter if its Avi, Mathew, Jason, Corey or Mike, ( I am sure I left some one out) I always was treated as if I was their boss.
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by uhasz@aol.com
Verified Customer
Verified Customer
Other Employees Tagged:
Jason Gasiunas
, Michael Cimorelli, Mike Giordano
Aug 26, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for the exceptional five-star review! We truly appreciate your kind words and loyalty to our dealership. We look forward to working with you again in the future!
Aug 26, 2021 -
uhasz@aol.com responded
I always look forward to coming t DCH Toyota. Have a rewarding summer and Fall and stay well and safe, Lou and Kathy Juhasz
Had a 3pm oil change and car was finished after 5 had to
continue to ask if my car was ready.upset that I paid for this service when I bought the truck
continue to ask if my car was ready.upset that I paid for this service when I bought the truck
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by pmercado74
Verified Customer
Verified Customer
Aug 26, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact Benjamin Carlson at 845-296-4261.