Mathew Povroznik

They always help me out and fix my car, right Matt at service always helps me make the right choices service always helps me make the right choices More

by CHICO540i Verified Customer Verified Customer

Report | Print

Prompt and courteous service! Kept in touch with me throughout my service experience. Very pleased! Kept in touch with me throughout my service experience. Very pleased! More

by TINA.MAMALLIS Verified Customer Verified Customer

Report | Print

Absolute trash. All the way up the leadership board. They will find any way possible to avoid honoring your warranty. The only way to solve the problem is to AVOID T All the way up the leadership board. They will find any way possible to avoid honoring your warranty. The only way to solve the problem is to AVOID THEM! More

by Chad Gerzeny Verified Customer Verified Customer

Report | Print

I had initially brought my car in for an oil change because the dealership (Toledo) from which I had purchased the car was not able to get me in soon enough. That visit was enough for me to switch to W because the dealership (Toledo) from which I had purchased the car was not able to get me in soon enough. That visit was enough for me to switch to Westlake as my primary service center. Brittaney was very thorough and took time to explain my warranty to me as well as other things the initial dealer did not. I’ve brought my car in three times now, all of my expectations were not only met but exceeded. Brittaney is very easy to work with and has gone out of her way to see that my vehicle is well taken care of. The level of attention that she shows my vehicle is as if it were her car. Her charming and pleasant demeanor makes it not just easier, but enjoyable to bring my car in for service. More

by SKOACHWAY89 Verified Customer Verified Customer

Report | Print

BMW Westlake are very easy to deal with and give great service and always respectful service and always respectful More

by ASNOWDEN0 Verified Customer Verified Customer

Report | Print

Addressed all issues quickly and pointed out a few items that will need attention. Always pleased dealing here. that will need attention. Always pleased dealing here. More

by Gypsy Verified Customer Verified Customer

Report | Print

Our service advisor, Matt, is very conscientious and is careful to assure that all of our needs are met. The technician who worked on our vehicles was very thorough and professional. careful to assure that all of our needs are met. The technician who worked on our vehicles was very thorough and professional. More

by jpkoch1128 Verified Customer Verified Customer

Report | Print

Great team. Reliable and a pleasure to work with. Its been the best BMW dealership I've worked with. Reliable and a pleasure to work with. Its been the best BMW dealership I've worked with. More

Report | Print

The team was extremely helpful with my issue and made it a seamless experience for me. Top notch service and extremely professional a seamless experience for me. Top notch service and extremely professional More

by mike.mottola Verified Customer Verified Customer

Report | Print

Whenever my car needs service, I know that all of the service staff will do everything they can to get the work done quickly and at a reasonable cost. service staff will do everything they can to get the work done quickly and at a reasonable cost. More

Report | Print