Mathew Povroznik
Mathew Povroznik at BMW of Westlake

Mathew Povroznik

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
281 Reviews
4.8

281 Reviews

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281 Reviews of Mathew Povroznik

November 04, 2025

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Employee Rating

Very prompt on information Great videos to show what was done and what needs to be done very clean detailed car when picked up More

by ALLENBERNA
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Recommend Dealer
Yes

November 04, 2025

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Love the service given by staff! Attention to detail! Car is left clean! Communication excellent!! And we even received a video of the work and explanation! Impressive to say th More

by noelianodal
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Recommend Dealer
Yes

Other Employees Tagged: Kevin! Excellent as well

October 25, 2025

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Great service! !! They should give a free inspection to acknowledge the customer of any other problems on their car to see if they wish to service it More

by CHRIS.9.CJOR
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Recommend Dealer
Yes
Oct 27, 2025

BMW of Westlake responded

Hello Chris, thank you; we appreciate your feedback!

October 22, 2025

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Service is great. Fixed my car within a reason a blue time and did a good job More

by tp0ckets
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Recommend Dealer
Yes
Oct 25, 2025

BMW of Westlake responded

We hope to be of service to you again in the future. Best wishes, BMW of Westlake

October 21, 2025

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Employee Rating

They are attentive, proactive and very prompt. Service advisors are always very competent and will walk you thoroughly through all details More

by jakeclemens
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Recommend Dealer
Yes
Oct 24, 2025

BMW of Westlake responded

Thank you, and have a fantastic day!

October 20, 2025

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As always . Exceptional service and staff . Thank you ! Matt was awesome . Needless to mention Britney and John . More

by TarekDbouk
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Recommend Dealer
Yes
Oct 23, 2025

BMW of Westlake responded

Thank you, and have a fantastic day!

October 16, 2025

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Really just the most amazing dealership you can go to. The service department is amazing. More

by bmquick08
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Recommend Dealer
Yes
Oct 21, 2025

BMW of Westlake responded

We can't wait to see you again, have a great day.

October 16, 2025

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I received Great service from this shop. They did completed the job quicker than I expected. More

by VANKEULS
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Recommend Dealer
Yes
Oct 21, 2025

BMW of Westlake responded

We hope to be of service to you again in the future. Best wishes, BMW of Westlake

October 15, 2025

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Everything went as expected. They worked with me on the price and I was very happy with the outcome. More

by Miketriffy
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Recommend Dealer
Yes
Oct 18, 2025

BMW of Westlake responded

Hello Mike, thank you; we appreciate your feedback!

October 14, 2025

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Very polite, personable, and attentive staff who were very efficient and informative. Highly recommend them. More

by RMCLAUGHIN
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Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Oct 18, 2025

BMW of Westlake responded

Thank you; we appreciate your feedback!

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