Mathew Povroznik
Mathew Povroznik at BMW of Westlake

Mathew Povroznik

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
236 Reviews
4.8

236 Reviews

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236 Reviews of Mathew Povroznik

July 29, 2025

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Employee Rating

Always great service. Very friendly and accommodating. Corey and Brittany are very helpful and thoughtful. More

by wyantsmiling
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

July 23, 2025

Dealership Rating
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I feel so comfortable going there where everyone knows my name . Everyone there is so friendly . I can’t ask for more than that More

by NATEMANSOUR1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

BMW of Westlake responded

Hi Nate, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

July 22, 2025

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Employee Rating

Matt was wonderful as he gave me a ride home. The car looks great. thanks for everything. More

by YLLASCLEVE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 22, 2025

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

July 19, 2025

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Matthew was very friendly and helpful. My car had oil change, break fluid flashing and multipoint inspection done within an hour. Thanks for all the good work. More

by LWEIPINGW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2025

BMW of Westlake responded

Your satisfaction is our top priority.

July 15, 2025

Dealership Rating
Employee Rating

It’s Saturday, i found a leak or what i thought it was a leak so i called BMW of westlake and i spoke with Matt and right away he asked us to bring it over and he had a loaner ready for us . So i can’t ask More

by NATEMANSOUR1
Recommend Dealer
Yes
Jul 17, 2025

BMW of Westlake responded

Hi Nate, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

July 12, 2025

Dealership Rating
Employee Rating

Kevin was my service representative and he did an outstanding over an above job with my service. I will always be bringing my car back to kevin More

by SWGANNON
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 14, 2025

BMW of Westlake responded

Thank you so much for the positive review!

July 10, 2025

Dealership Rating
Employee Rating

Mathew and the staff treated very nice I took my car to them they worked me in even I didn’t have an appointment More

by Bobby.alzer
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 13, 2025

BMW of Westlake responded

Bobby, thank you so much for the positive review!

July 01, 2025

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Employee Rating

This was our second purchase experience with Ken. We appreciate the work he put in to secure the exact car we wanted. More

by Tamoore
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 03, 2025

BMW of Westlake responded

Hi Tamoore, thank you so much for your positive comments about Ken Delk!

June 28, 2025

Dealership Rating
Employee Rating

Cory is the best! He cares he really goes above and beyond to help customers! Love Cory! I wish it was more people like him. More

by Brandi Roby
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 28, 2025

BMW of Westlake responded

Brandi, reviews like this give us motivation and help us ensure we provide high-quality care.

June 24, 2025

Dealership Rating
Employee Rating

They were able to isolate a rattle and correct the concern. I am very pleased. More

by JPAYTO08
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2025

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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