Mary Margaret McGowan | Page 2

This is my third Lexus I have own. Everyone is very professional and very low pressure. The first salesperson sold us one GXs and leased a GX is no longer there and my third was an 2 Everyone is very professional and very low pressure. The first salesperson sold us one GXs and leased a GX is no longer there and my third was an 2016 Rx350 from Mary Margaret McGowan and I was very pleased with it that I finally traded it for a 2024 RX350 from Mary McGowan and very happy. Mary McGown was exceptional and well knowledgeable. She is excellent. More

by debraann22s Verified Customer Verified Customer

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Both Mary Margaret McGowan and Merrell Middleton were exceptional . We have purchased/leased a large amount of vehicle's from Mary and when we are looking for one we always give her the first call. exceptional . We have purchased/leased a large amount of vehicle's from Mary and when we are looking for one we always give her the first call. More

by charliecash Verified Customer Verified Customer

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Outstanding customer service that is detail oriented! I would highly recommend them to anyone. Beautiful facility! I would highly recommend them to anyone. Beautiful facility! More

by JWAGG Verified Customer Verified Customer

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People are all very nice that we worked with. Mary Margaret McGowan was always available and worked hard to make our transaction smooth. There was just so much to try and comprehend, we left with Mary Margaret McGowan was always available and worked hard to make our transaction smooth. There was just so much to try and comprehend, we left with almost as many questions as answers. I haven’t been back for a follow up session which I need to do if I can figure out what questions to ask. All in all, the facility is excellent as are the people I worked with. I have been working with Westside since the first Lexus was produced in the 1980s and have great experiences. If not I would not keep coming back. More

by hankhope Verified Customer Verified Customer

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Everything went pretty well but the information was just too much and I feel pretty lost at sea. I need to try and get some more help. too much and I feel pretty lost at sea. I need to try and get some more help. More

by hankhope Verified Customer Verified Customer

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They are professional, helpful and efficient. Also convenient, easy to find and safe. Knowledgeable to make the best use of the time available. Also convenient, easy to find and safe. Knowledgeable to make the best use of the time available. More

by HIKAT Verified Customer Verified Customer

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I have worked with Mary Margaret for many years and she is the best. Also, Judy in finance was incredible and got me a better interest rate. The service department rushed the inspection on my RX under St is the best. Also, Judy in finance was incredible and got me a better interest rate. The service department rushed the inspection on my RX under Stefan’s guidance. The entire team made my experience exceptional. That is why we continue to use Westside Lexus. More

by milton5 Verified Customer Verified Customer

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Felt I was not treated fairly with appraisal. Was not even made an offer when three months previously I was offered $28,000. Claims rear suspension damage when there was no evidence of that. N Was not even made an offer when three months previously I was offered $28,000. Claims rear suspension damage when there was no evidence of that. No explanation given why no offer made. More

by Grandma Verified Customer Verified Customer

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Don’t know Merrell Middleton. Everyone so helpful Mary Margaret McGowan was knowledgeable about the car I bought. I wish I had had someone sit in the car to tell me more about it Everyone so helpful Mary Margaret McGowan was knowledgeable about the car I bought. I wish I had had someone sit in the car to tell me more about it before leaving. The manual is daunting and it is not easy to find things. I have had to pull over on road a couple iof times to find out what some lights and warnings mean. It’s scary enough on a trip to have warnings go off much less take 10-15 minutes to find out what they mean. It would be great to have a number to call to get a simple answer. More

by CAROLYN.SPILLANE Verified Customer Verified Customer

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Mary Margaret and the entire team at Westside Lexus do a great job taking care of the customer. great job taking care of the customer. More

by ronnie.keene Verified Customer Verified Customer

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