
Mary Brown
Customer Experience Consultant
RBM of Alpharetta
345 McFarland Parkway
Alpharetta, GA 30004
146 Reviews
Write a Review146 Reviews of Mary Brown
May 04, 2025
My husband and I just leased a Mercedes EV from RBM of Alpharetta. Our experience with the whole process was a pleasure. We are fortunate to have randomly chosen to work with Kyle Edson as our sales manag Alpharetta. Our experience with the whole process was a pleasure. We are fortunate to have randomly chosen to work with Kyle Edson as our sales manager. This experience was in complete contrast with what we had in 2021 with another dealership. Kyle is exceptionally good with not just selling cars but in his connections with people. Interaction with him for just a few minutes made us realize we are in excellent hands. He is an evolved soul and a good human being. He does not pressurize or use sales pitch like we typically encounter at dealerships. He takes the time to explain everything and tells you what to expect upfront, good or bad with each of the car choices. His attitude didn’t change even when we walked in and said we may not do any sale in the nearest future. RBM of Alpharetta is lucky to have such a dedicated team member. More
Other Employees Tagged: Kyle Edson, Rachel Collins
April 21, 2025
It was a pleasure buying my first Mercedes with RBM of Alpharetta. Britt was very accommodating, personable and made my buying experience less stressful. Alpharetta. Britt was very accommodating, personable and made my buying experience less stressful. More
Other Employees Tagged: Lisa Brennan, Martin Hina, Britt L. Kaminsky
April 21, 2025
Jon Lee's service attitude and quality are very good and professional, and I will ask him to buy my second Mercedes. professional, and I will ask him to buy my second Mercedes. More
Other Employees Tagged: Martin Hina, Jon Lee
March 04, 2025
Dan Berry at RBM Alpharetta is outstanding! His knowledge, courtesy, professionalism, sincere kindness, and genuine patience make choosing and purchasing a vehicle very enjoyable, and uncompli His knowledge, courtesy, professionalism, sincere kindness, and genuine patience make choosing and purchasing a vehicle very enjoyable, and uncomplicated. We are grateful to Dan, and the entire team at RBM Alpharetta from sales to service for their excellence in customer care! More
Other Employees Tagged: Dan Berry, Neil Turry, Martin Hina , Emily Novak
January 26, 2025
Reza and team provide top tier professional service! Thank you all so much! Can't beat superb customer service. Thank you all so much! Can't beat superb customer service. More
Other Employees Tagged: Reza Azizi, Martin Hina, Rachel Collins
January 15, 2025
Sheaffer Cheek is everything you would hope for in a car salesman but never thought you would find. First of all, he is focused on doing the right thing for his customer. He advises and educates customers o salesman but never thought you would find. First of all, he is focused on doing the right thing for his customer. He advises and educates customers on models, options, and features without selling them. Sheaffer is kind, considerate, and just simply a pleasure to work with. He made sure that my car buying experience was exceptional and that the car I selected fit what I was looking for. I have a high bar now for RBM of Alpharetta for future service work based on the experience we had with Sheaffer Cheek. Highly recommend! More
Other Employees Tagged: Sheaffer Cheek, Rachel Collins
November 03, 2024
I had an outstanding experience at RBM of Alpharetta from start to finish! Britt was incredibly helpful and knowledgeable, guiding me through all my options without any pressure. They took the time to unders start to finish! Britt was incredibly helpful and knowledgeable, guiding me through all my options without any pressure. They took the time to understand my needs and helped me find the perfect vehicle. Roberto from finance department was equally impressive, making the paperwork process smooth and easy to understand. They worked hard to get me a great deal and went over all the details thoroughly, ensuring I felt comfortable and informed about my purchase. The vehicle prep staff did a fantastic job getting my car ready. It looked immaculate and ran perfectly when I picked it up, which made driving off the lot feel extra special. I also thank the young lady that setup my vehicle and showed me all the bells & whistles. I highly recommend RBM of Alpharetta for their professionalism, expertise, and dedication to making the car-buying experience enjoyable and stress-free. Thank you to the entire team for going above and beyond! More
Other Employees Tagged: Britt L. Kaminsky , Roberto Manzur
November 01, 2024
The RBM of Alpharetta experience was seamless. Starting with the welcome smile of Ms. Mary Brown, the interaction with Bill Favini and Roberto, to the delivery process with Daisy. Working with Bil Starting with the welcome smile of Ms. Mary Brown, the interaction with Bill Favini and Roberto, to the delivery process with Daisy. Working with Bill to select the perfect vehicle for me, was a pleasure. No hard selling was attempted. Completing the financial portion with Roberto, was also a pleasure. Thank you for demonstrating what a seamless car sale experience should mimic. More
Other Employees Tagged: Bill Favini , Roberto Manzur, Daisy
October 26, 2024
Linda was amazing! She was patient and knowledgeable. She took her time and explained everything about each car I looked at. She made the buying process as stress-free She was patient and knowledgeable. She took her time and explained everything about each car I looked at. She made the buying process as stress-free as possible. More
Other Employees Tagged: Lisa Brennan, Martin Hina, Linda Luu, ADIL CHAUDHRY

