Marque Hoenig | Page 14

I had a great experience working with Marque at this dealership. He was kind, imformative, and HONEST. He handled everything and made the whole process very easy. I would not hesitate to return to th dealership. He was kind, imformative, and HONEST. He handled everything and made the whole process very easy. I would not hesitate to return to this dealership and work with Marque in the future. Great experience! More

Helpful 0

Report | Print

This was my first experience buying a car and it was better than I could have hoped for! I came across this dealership because I was looking to replace my 2003 Toyota Corolla with a newer model of the better than I could have hoped for! I came across this dealership because I was looking to replace my 2003 Toyota Corolla with a newer model of the exact same thing (down to the color) and Herb Chambers had one of the best prices I could find online. Marque was awesome throughout the whole process and went above and beyond my expectations. Because I was driving about 2 hours from Maine, he made sure everything was set up and ready to go to make the experience as smooth as possible and kept me informed throughout the process. There had been a discrepancy on the internet price -- I had seen the car (mistakenly) listed for a couple thousand less than it was supposed to be -- and Marque honored the price that I had found online for me. A few days after I purchased the car, I discovered that there was a small problem with one of the back speakers that I unfortunately didn't notice at the dealership because I never turned the radio on. Rather than have me drive all the way back to Auburn to have this fixed, Marque offered to write me a check for the repair cost to the speakers, which I was thrilled about because everything else about the car was perfect! Marque is a really honest, patient, and friendly guy and I would 100% make the two hour drive back to Auburn to buy my next car from him! Definitely changed my opinion about car dealers. Thank you! I love the car! More

Helpful 0

Report | Print

I have leased twice with Marque Hoenig at Herb Chambers Toyota/Scion in Auburn. Marque is an excellent salesman. He's very friendly, honest, didn't make me feel pressured at all at any point, and he has al Toyota/Scion in Auburn. Marque is an excellent salesman. He's very friendly, honest, didn't make me feel pressured at all at any point, and he has always promptly replied to all my emails and phone calls every step of the way. Whenever I go in for service, he always asks how I'm doing, and if I still love my car (yes!). Also, Martin Dodd usually handles my services, and he's always very friendly and helpful as well. I've honestly had nothing but a pleasant experience at Herb Chambers of Auburn. More

Helpful 0

Report | Print

Customer Service was fantastic from the moment I entered Herb Chambers. I was greeted within seconds of walking in the sales door. Marque Hoenig helped me select the car right for me and really took the t Herb Chambers. I was greeted within seconds of walking in the sales door. Marque Hoenig helped me select the car right for me and really took the time to hear what I wanted in a vehicle from options to price. Marque walked me through the whole leasing process and always kept me informed as to what was going. He took the time to show me the features of the vehicle and introduce me to service staff as well. A great experience overall!!! More

Helpful 0

Report | Print

I would recommend Marque Hoenig to anyone looking to buy a new car. I visited a couple of dealers before selecting Herb Chambers and meeting Marque Hoenig. He made the whole car buying experience easy and a new car. I visited a couple of dealers before selecting Herb Chambers and meeting Marque Hoenig. He made the whole car buying experience easy and enjoyable. Marque is very laid back in how he treats you as a customer, but he has years of experiece and is very knowledgeable. I feel that I got a fair deal and that my business was truly appreciated. You can't go wrong with Marque. Look him up! --Happy owener of a new 2013 Avalon More

Helpful 0

Report | Print

I had a great experience at the Auburn dealership. Marque Hoenig was very helpful to show me the cars in my price range and was very accommodating. I test drove 3 different cars and Marque didn't min Marque Hoenig was very helpful to show me the cars in my price range and was very accommodating. I test drove 3 different cars and Marque didn't mind at all when he had move quite a few cars to get the one I wanted out. There was no pressure for me to make a decision, but once I did Marque worked to get all the paper work done quickly. A few days later when I went to pick up my new car Marque worked to makes sure it was ready as quickly as possible, even putting the plates on himself. I would highly recommend Marque Hoenig as a car salesmen. More

Helpful 0

Report | Print

These guys are awesome! I will never buy from any other dealership. I have been buying cars here since 1996! As always, thank you for your patience with me. See you soon for ANOTHER great deal!! MS dealership. I have been buying cars here since 1996! As always, thank you for your patience with me. See you soon for ANOTHER great deal!! MSgt Tom White, USAF 508.277.9478 More

Helpful 0

Report | Print

I was thrilled as I left the parking lot of Herb Chambers Toyota of Auburn and headed east on the Mass. Turnpike. I could have shopped at many other Toyota Dealerships, but chose Herb Chambers because of th Toyota of Auburn and headed east on the Mass. Turnpike. I could have shopped at many other Toyota Dealerships, but chose Herb Chambers because of the genuine warmth and friendliness that my family had received in the past. I'm delighted to say "It's still there." From the moment I walked through the doors, I was greeted with friendly smiles, care and respect. Making a decision to get a new car can be difficult. The consumer has so many options. After doing some research ahead of time on the Herb Chambers Toyota website, Marque helped me evaluate the pros and cons to my final two. He was with me each step along the way to offer information and advice. He helped me feel good about my final decision. My car was ready as promised, with Marque once again greeting me as I entered the parking lot. He took the time to explain the features and operating instructions for my car and, although he's probably given the same tour thousands of times, was enthusiastic to share each one. He made me feel special on my special day. There are many dealers who will gladly sell you a car. I'm thankful that there is at least one that will make you feel good while you do it. More

Helpful 0

Report | Print

My experience buying my first car was wonderful! Marque was very helpful and patient and went out of his way multiple times to help me make sure I made the right purchase for me. I love my new car and am was very helpful and patient and went out of his way multiple times to help me make sure I made the right purchase for me. I love my new car and am very excited to drive it every time I get in it. More

Helpful 0

Report | Print

Wonderful experience! Marque Hoenig is a fantastic car dealer! He made the process easy, simple, and painless! There was no stress involved. The communication with the customer is very strong, I felt that dealer! He made the process easy, simple, and painless! There was no stress involved. The communication with the customer is very strong, I felt that I could get ahold of Marque at any point during the day while I was waiting for my Corolla. I got a great deal on my Toyota and have never loved a vehicle more than this one! Thank you Marque for helping me get into a vehicle that is safe, reliable, and great on gas! I will reccomend him to anyone looking for a new vehicle! More

Helpful 0

Report | Print