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Mark Wong
Mark Wong at Audi Uptown
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Mark Wong

Service Manager

Audi Uptown

4080 Highway 7 East
Markham, ON L3R 1L4

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3.9
6 Reviews

Dealership Experience

19 yrs, 10 mos

Industry Experience

40 yrs, 2 mos

Languages Spoken

English English

3.9

6 Reviews

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6 Reviews of Mark Wong

July 17, 2020

Dealership Rating
Employee Rating

"Took care of the issue I brought the car in for. Service..."

- Eric

Took care of the issue I brought the car in for. Service advisor and service manager went above and beyond to make sure my Audi S3 was ready to go.

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Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Fong

July 09, 2020

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"Thanks for an amazing experience Mark!!! I look forward..."

- derekchen13

Thanks for an amazing experience Mark!!! I look forward to seeing you again soon. I really appreciate tour hard work on my 2020 Audi RS5.

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Overall Experience
Recommend Dealer
Yes

June 09, 2020

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"Best in the business"

- johnny03

Mark Wong is the best at providing AAA service at Audi. I think he'd do the same in any sector. 20 years of support from Mark and team (several years at Downtown Fine Cars) and I cannot recommend Mark and his team highly enough. His team. This dealership. Best in the business. Sincerely!

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Recommend Dealer
Yes

March 04, 2020

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"Wouldn't service my Audi anywhere else"

- Pedro Gonzalez

I have been servicing four Audi vehicles with Audi Uptown. Always been fair to me with my service needs. Professional knowledgeable staff, always willing to go out of their way to make me feel important. Wouldn’t go anywhere else for service.

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Recommend Dealer
Yes

October 22, 2019

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"Incompetent- Rude - Dishonest"

- not happy

Uptown Audi has the worst service department I have ever dealt with. They are incompetent and take zero responsibility for their work. It all flows from the top where Mark the service manager is rude and dishonest. He only cares for the rating he will get when corporate sends a survey. His staff botched a repair job and instead of taking responsibility asked me to take the car somewhere else. Do yourself a huge favor and stay away from this xxxx hole led by a lying bully

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Recommend Dealer
No

October 01, 2019

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"Worst Service"

- ess

The worst service, all he did was ridicule me and patronize me on the phone. I will never step foot in this dealership because of him. We spend so much money on a car but they don't value that business.

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Recommend Dealer
No
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