Dealership Experience
5 yrs, 6 mos
Industry Experience
26 yrs, 7 mos
Specialties & Trainings
General Motors ASEP Graduate
182 Reviews
Write a Review182 Reviews of Mark Vicens
March 22, 2019
Phenomenal Car Buying Experience On a whim I stopped at the dealership just to see what they had. Wasn’t really expecting to buy a new BMW but I saw one I liked and went inside to spe On a whim I stopped at the dealership just to see what they had. Wasn’t really expecting to buy a new BMW but I saw one I liked and went inside to speak with a Car Advisor. Lucky for me Mark was assigned to assist me. When I tell you it was the most effortless car buying experience I have ever had that would be an understatement. The treatment I received from Mark was an undeniable blessing. So much so that when my daughter was looking for a car I took her to see Mark because I knew he would take good care of her. He listens to the type of vehicle you want, how much you want to spend and He Delivers!! That’s the type of person He is. DCH BMW Of Freehold is fortunate to have him. More
March 21, 2019
Exceptional service Mark was excellent! He paid close attention and listened to what I said I wanted and took it seriously. Mark exuded exceptional customer service and w Mark was excellent! He paid close attention and listened to what I said I wanted and took it seriously. Mark exuded exceptional customer service and went above and beyond in meeting my needs and what I was looking for! More
March 09, 2019
First BMW Mark is a great guy and great dealer. Straight shooter and very honest. I would recommend him to anyone looking to purchase a car. I bought my first B Mark is a great guy and great dealer. Straight shooter and very honest. I would recommend him to anyone looking to purchase a car. I bought my first BMW from him and it was a great experience. Highly recommended! More
March 04, 2019
Great car buying experience Traded in my M235i for an X5. Great car buying experience from begining to end. My sales guy Mark took care of everything in a professional and timely Traded in my M235i for an X5. Great car buying experience from begining to end. My sales guy Mark took care of everything in a professional and timely manner. I highly recommend asking for Mark when purchasing a vehicle from here. I re-visited the dealership for service a week later and the GM overheard my conversation with the front desk and took it upon himself to make sure everything was satisfactory. When I told him that we love the new car and enjoyed the experience his expression was of true joy and looked proud of his employees. Highly recommend this dealership. I wish all BMW dealerships were as enjoyable as this one is. More
Other Employees Tagged: Allen Gin
March 02, 2019
Great Cars Sold by Good People Just bought a pre-owned X5 here. Fantastic car, great value, and really nice experience delivered by nice people- who are always professional and frie Just bought a pre-owned X5 here. Fantastic car, great value, and really nice experience delivered by nice people- who are always professional and friendly. Nick is thoughtful very thorough, and was motivated to get me the best rate. Mark is an extremely pleasant guy, Rey professional, never pushy and took the time to answer all of my questions. I definitely rate this team as the best at what they do. More
Other Employees Tagged: Nick Marchesani
February 18, 2019
Outstanding!! Overall excellent experience. Very Professional and friendly. Explained all the features on the car before I drove away. Thanks so much for a great Overall excellent experience. Very Professional and friendly. Explained all the features on the car before I drove away. Thanks so much for a great experience. More
Other Employees Tagged: Dori Dado, Nicholas Lichaa
February 02, 2019
Easy no high sales pressure Great experience Mark went above and made an above all excellent car buy experience. Will come back again. We were in and out in no time with the X5. Great experience Mark went above and made an above all excellent car buy experience. Will come back again. We were in and out in no time with the X5. More
Other Employees Tagged: Danny Claro
January 30, 2019
2019 X5 I special orders a 2019 X5 in November with Marks help. It was a great experience from beginning to end. I picked my dream car up today and I just wan I special orders a 2019 X5 in November with Marks help. It was a great experience from beginning to end. I picked my dream car up today and I just wanted to thank him and the whole team. I highly recommend BMW of Freehold More
Other Employees Tagged: Nicholas Lichaa
January 30, 2019
Excellent First Car Purchase Experience I recently purchased my first car with the help of Mark and it couldn't have been any simpler of a process. Mark efficiently guided me through my firs I recently purchased my first car with the help of Mark and it couldn't have been any simpler of a process. Mark efficiently guided me through my first car purchase and was able to answer all my questions. Mark was a true professional and I am extremely satisfied by the service he provided. I would highly recommend Mark and BMW of Freehold to anyone looking to purchase a vehicle. More
January 26, 2019
1st time at this dealership, purchase X3 2016 The salesperson Mark Vicens was very knowledgeable about the car purchased X3. Experience was great and easy dealing. I would highly recommend the dea The salesperson Mark Vicens was very knowledgeable about the car purchased X3. Experience was great and easy dealing. I would highly recommend the dealers. 1 More