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Mark Rezzano

Overview Reviews (226) Inventory (235)

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Mark Rezzano

Mark Rezzano | Page 8

Sales Consultant

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Born and raised in East Cleveland. Graduated from St Joseph High School and attended Lakeland College. Have 3 beautiful children, Isabella, Vince, & Liliana. Enjoy playing cards, watching sports, and spending time with my children. My focus is to earn customers trust and create a no pressure environment, along with making all customers happy with their experience and of course their vehicle.

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4.9

226 Reviews

Overview Reviews (226) Inventory (235)

Dealership Experience

11 yrs, 11 mos

Industry Experience

24 yrs, 11 mos

Languages Spoken

Spanish

4.9

226 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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226 Reviews of Mark Rezzano

October 03, 2024

Dealership Rating

Employee Rating

Excellent service Co workers really nice and ready to help. Thanks for doing great job help. Thanks for doing great job More

by frankgarza1961

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bolaji Adeyemi, C.J. Overman, Austin Simpson, George Bode, Madelyn Vega , Chris 'Bubba" Andrade, Mike LaScola, Kenneth Miller, Fernando Rodriguez

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Oct 03, 2024 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience, Frank! We sincerely value your business and look forward to your next visit.

September 20, 2024

Dealership Rating

Employee Rating

The salesman Mark was nice and very helpful. The dealership seemed to be very well organized and had me in and out within a reasonable amount of time. I would do business with them again when it The dealership seemed to be very well organized and had me in and out within a reasonable amount of time. I would do business with them again when it comes time to purchase another vehicle. Thanks More

by Chip

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tracy Sapienza

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Sep 20, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 09, 2024

Dealership Rating

Employee Rating

Nice place, salesmen was awesome, quality vehicles fair negotiations and family friendly with kids with me negotiations and family friendly with kids with me More

by dakota.domanich

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Ruper, Tracy Sapienza

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Sep 09, 2024 -

Ken Ganley Ford Parma responded

Hi, Dakota. While it's great to hear that you enjoyed working with our sales team, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 03, 2024

Dealership Rating

Employee Rating

The girl who helped me in service(I don't remember her name) was straight forward and didn't beat around the bush about what was wrong with my car. She also referred me to a salesman, where I purchased a name) was straight forward and didn't beat around the bush about what was wrong with my car. She also referred me to a salesman, where I purchased a new car. More

by lydia74

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tracy Sapienza , Alicia Jeffery

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Sep 03, 2024 -

Ken Ganley Ford Parma responded

Thanks, Lydia, for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

August 26, 2024

Dealership Rating

Employee Rating

Mark is awesome, nice standup guy that makes you feel comfortable. Very personable. Thanks Mark! comfortable. Very personable. Thanks Mark! More

by aubrey21k

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 26, 2024 -

Ken Ganley Ford Parma responded

We are so glad that we had the opportunity to work with you, and that Mark could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 19, 2024

Dealership Rating

Employee Rating

Mark Rezzano listened to us and treated us very well. And we highly recommend him. And we highly recommend him. More

by bmarcia3

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

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Aug 19, 2024 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. Mark and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

August 01, 2024

Dealership Rating

Employee Rating

They were very pleasant fine found the car I want. I had a great experience. They were great. I had a great experience. They were great. More

by Velvet4188

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Ruper

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Aug 02, 2024 -

Ken Ganley Ford Parma responded

It's great to hear that Mark was able to get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

July 31, 2024

Dealership Rating

Employee Rating

Very quick and efficient with pleasant personalities all around the board. Great experience, and more than happy with my 2022 Ram 1500!! Thank you guys. around the board. Great experience, and more than happy with my 2022 Ram 1500!! Thank you guys. More

by Chrisakers2015

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bolaji Adeyemi

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Jul 31, 2024 -

Ken Ganley Ford Parma responded

Here at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We hope you'll continue to enjoy your new Ram!

Aug 01, 2024 -

Ken Ganley Ford Parma responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 23, 2024

Dealership Rating

Employee Rating

My experience at Ken Ganley excellent . The Rep Mark very knowledgeable auto sales, he possess outstanding communication, effective listening skills, very compassion upstanding the needs of The Rep Mark very knowledgeable auto sales, he possess outstanding communication, effective listening skills, very compassion upstanding the needs of the customer. He WOW the customer. Thank you Ken Ganley ❤️ More

by ihnyr1224

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Feruito

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Jun 24, 2024 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mark here at Ken Ganley Ford Parma.

Jun 26, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! We are always more than happy to assist you if anything else comes up. Take care!

June 20, 2024

Dealership Rating

Employee Rating

Probably the easiest and fastest I ever got into another vehicle. Payment was a little higher than I was wanting, but I understand why, thank you. vehicle. Payment was a little higher than I was wanting, but I understand why, thank you. More

by Bob

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 21, 2024 -

Ken Ganley Ford Parma responded

Hello Bob, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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