Mark Rezzano
Mark Rezzano at Ken Ganley Ford Parma

Mark Rezzano | Page 12

Sales Consultant

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.9
226 Reviews

Born and raised in East Cleveland. Graduated from St Joseph High School and attended Lakeland College. Have 3 beautiful children, Isabella, Vince, & Liliana. Enjoy playing cards, watching sports, and spending time with my children. My focus is to earn customers trust and create a no pressure environment, along with making all customers happy with their experience and of course their vehicle.

Dealership Experience

11 yrs, 11 mos

Industry Experience

24 yrs, 11 mos

Languages Spoken

Spanish Spanish

4.9

226 Reviews

Write a Review

226 Reviews of Mark Rezzano

July 22, 2023

Dealership Rating
Employee Rating

Totally bullied me into buying. I tried to leave twice but they wouldn't let me. They would not return the key or title to my trade in. It was the worst experience I ever had buying More

by randyk68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 24, 2023

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford West did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 09, 2023

Dealership Rating
Employee Rating

Pretty great guy very welcoming got out pretty smooth over all not bad at all. More

by Tyler Carr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman , Mike LaScola

Jul 10, 2023

Ken Ganley Ford Parma responded

Tyler, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford West!

Jul 12, 2023

Ken Ganley Ford Parma responded

Hello Tyler, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

July 09, 2023

Dealership Rating
Employee Rating

Mark was an absolute pleasure to work with. Honest straightforward and completely transparent on all aspects of the purchase. Everyone at the dealership was pleasant and very helpful as well. O More

by jatkinsgang
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 10, 2023

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Mark and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 21, 2023

Dealership Rating
Employee Rating

Very good customer service. Very courteous and friendly. Very knowledgeable and very helpful In the car sale. More

by msveemc
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Pam Koglman, C.J. Overman, Austin Simpson , Mike LaScola, Brandon Taylor-Mitchell

Jun 22, 2023

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 01, 2023

Dealership Rating
Employee Rating

Both Mark & Austin were great to work with. They were very helpful answering questions i asked about the vehicle also very friendly and helpful. More

by johnkeller2956
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson, Tracy Sapienza

Jun 01, 2023

Ken Ganley Ford Parma responded

Thanks, John, for your feedback on your recent visit to Ken Ganley Ford West. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience!

May 27, 2023

Dealership Rating
Employee Rating

Very helpful and friendly got me into a car that’s reliable and I am very happy with my purchase More

by Lsmith4280
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi

May 30, 2023

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ken Ganley Ford West are glad to have you as a customer.

May 30, 2023

Ken Ganley Ford Parma responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 27, 2023

Dealership Rating
Employee Rating

Love this place! Everyone is so nice and welcoming and they are very helpful! I love my new to me car!! More

by aimeehuber918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Tracy Sapienza

May 30, 2023

Ken Ganley Ford Parma responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, Aimee, and we look forward to continuing to serve you in the future!

May 30, 2023

Ken Ganley Ford Parma responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 23, 2023

Dealership Rating
Employee Rating

I will recommend West Ganley Ford To my family and friends! Everyone were very nice and Tried to help me as much as they could Iam vey happy with my vehicle!! Thank you Mark! Virgilia Rodriguez More

by Enfermara123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson, Nick Feruito , Brandon Taylor-Mitchell

May 24, 2023

Ken Ganley Ford Parma responded

Thank you for your kind review, Virgilia. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 20, 2023

Dealership Rating
Employee Rating

Awesome people! They worked very hard for me!! I love my new to me car!!! My sales person, mark was amazing and is so so nice!! More

by aimeehuber918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Tracy Sapienza

May 21, 2023

Ken Ganley Ford Parma responded

Thank you, Aimee, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mark here at Ken Ganley Ford West.

May 22, 2023

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. If you have any further questions, please give us a call. We're always happy to help!

May 14, 2023

Dealership Rating
Employee Rating

I’m a repeat buyer from Ganley Ford, mark was great staying in touch about Bronco inventory. John was a pleasure to work with More

by Sandyhagen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

May 15, 2023

Ken Ganley Ford Parma responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Sandy, for choosing Ken Ganley Ford West!

May 16, 2023

Ken Ganley Ford Parma responded

Hi Sandyhagen, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

...
12
...

Dealership Inventory (235 Vehicles)

new 2026 Ford Bronco car, priced at $88,991
2026 Ford Bronco
new
AVALANCHE GRAY exterior
Automatic
Four-wheel Drive
used 2019 Jeep Grand Cherokee car, priced at $23,641
2019 Jeep Grand Cherokee
used
Billet Silver Metallic Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $47,317
2026 Ford Explorer
new
AGATE BLACK METALLIC exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $36,183
2026 Ford Bronco Sport
new
Shadow Black exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $36,183
2026 Ford Bronco Sport
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Maverick car, priced at $39,223
2026 Ford Maverick
new
Carbonized Gray Metallic exterior
Automatic
All-wheel Drive