Mark O'Neill

Always helpful. Quick service when I needed a windshield wiper housing unit replaced. I like the service team here and prefer it to Otto’s. Quick service when I needed a windshield wiper housing unit replaced. I like the service team here and prefer it to Otto’s. More

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I drive city streets, No breakdowns in 6 years. I contribute this to excellent technicians in the service department who are skilled and clearly care. contribute this to excellent technicians in the service department who are skilled and clearly care. More

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Awesome in every way! Bought a new car two months ago. It wasn’t perfect. Aaron said he make it right. He sure did. Michele Iin the service department was awesome the whol Bought a new car two months ago. It wasn’t perfect. Aaron said he make it right. He sure did. Michele Iin the service department was awesome the whole transaction was terrific ! I recommend them highly. I am a very very satisfied customer! More

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Great work by Mini Of The Main Line When my 2010 convertible Mini went in for service at Mini of the Main line they stood behind prior repairs that needed attention. Service coordinato When my 2010 convertible Mini went in for service at Mini of the Main line they stood behind prior repairs that needed attention. Service coordinator Michele Holwood was great as a customer advocate and made the whole job go quickly and smoothly. Whatever pain I suffered not having my convertible was easily overcome with a beautiful countryman hybrid S she gave me as a loaner. Very cool car with lots of pep. More

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Great service Michele is one of the best. She is always courteous and kind. She also really knows here stuff about MINIs and always explains the issues quite clea Michele is one of the best. She is always courteous and kind. She also really knows here stuff about MINIs and always explains the issues quite clearly. More

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Today I had another beyond-great service experience with MINI of the Main Line. All I can say is that they went far above and beyond expectations again. Ed and especially Dan went the extra mile, and by d MINI of the Main Line. All I can say is that they went far above and beyond expectations again. Ed and especially Dan went the extra mile, and by doing so they helped me avoid a frustrating and costly situation. They were very easy to deal with. I most appreciate that they handled things in a way that will enable me to enjoy one of my few days off... it was a day that I had been resigned to spending on dealing with car trouble, but because they were so accomodating, I can now spend the day doing something more rewarding! Thanks so much. PS. I am including Mark the motoring advisor here because he is the guy who sold me the Cooper a decade ago, and I find it amazing that if I go to the dealership once a year or so, he can still remember me! PPS. I would include Han from the service dept. as well, he is another great guy who has been very helpful. More

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Have been going to Mini of the Main Line for several years and their service and professionalism has always been excellent. I would have no qualms in recommending them for both sales and service years and their service and professionalism has always been excellent. I would have no qualms in recommending them for both sales and service More

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At a first glance, the dealership is clean and sharp looking without over the top narcissistic and disconnected typical New car dealerships. After entering the showroom, we were greeted by Mark O’neill, looking without over the top narcissistic and disconnected typical New car dealerships. After entering the showroom, we were greeted by Mark O’neill, absolutely no pressure or coaxing of any kind. He is down to earth, very knowledgeable, none abrasive. He let us figure out what my wife wanted and did not press us in any direction. We came in to buy a used car but quickly learned buying a new one was best for us, but we came to the decisions on our own with Mark only answering questions, not provoking questions. The dealership is kid friendly and just a very fun place to be, very comfortable. My wife ended up with the only car she wants and the way she wanted it. The car itself is amazing. I have always bought American engineered cars and I can build, rebuild, any car at my shop. I was reluctant to agree with my wife to buy the Mini cooper, but after Mark presented it to us and I understood all it offer for the relative small amount of money it cost, I WAS SOLD. It’s a very fun, well designed, common sense engineering manufacturer. I am still an American car guy, but the whole experience at the dealership and knowledge transferred to us has made me a BIG fan of the MIMI and this dealership. We saw the Mini at other dealerships but they didn’t leave me with a good feeling or deal. We got a great deal and a great car at Mini of Mainline. More

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I have always received excellent service from these two men and I will always be a mini customer as a result. I also encourage all of my friends to go to these guys! men and I will always be a mini customer as a result. I also encourage all of my friends to go to these guys! More

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Across the board, MINI of the Main Line is a top notch dealership with dedicated, friendly and knowledgeable staff. I'd specifically like to thank Mark O'Neill for "going the extra mile" to match me with dealership with dedicated, friendly and knowledgeable staff. I'd specifically like to thank Mark O'Neill for "going the extra mile" to match me with the perfect MINI. He is a MINI veteran and his experience in the trade and with MINI cars shows through in his ability to help you find what you want in a car. He knows that when it comes to a MINI, you are looking for more that 4 wheels, you are looking to start a long term relationship with your car and thus your dealer too. I came to Mark with a complicated situation and he did more than I would have expected to make sure I was a satisfied customer. I have to say that if the scores were out of 10, Mark's score would go "all the way to 11". More

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