Mark Neitzke | Page 42

15K service Outstanding service with Mark. Drop off and into loaner courtesy vehicle in under 5 min. Everything was ready when I arrived. Mark handled quickly an Outstanding service with Mark. Drop off and into loaner courtesy vehicle in under 5 min. Everything was ready when I arrived. Mark handled quickly and cery helpful. More

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Quick and easy follow up I had the seats on my older car replaced and when one of them started to show some wear and tear I called and talked to Mark, the associate I had wor I had the seats on my older car replaced and when one of them started to show some wear and tear I called and talked to Mark, the associate I had worked with when I brought in the car. He was insistent that I bring it in and said he would get it fixed. I brought it in and Mark personally met me and made sure issue got resolved very quickly. He then make sure the car was washed before I left. I was very satisfied More

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Longtime Client We've bought and leased many cars at Arlington Acura throughout the year. The management, Muhammed Patel our salesperson, and entire service staff ar We've bought and leased many cars at Arlington Acura throughout the year. The management, Muhammed Patel our salesperson, and entire service staff are excellent. Muhammed is honest and just a genuine good person. We trust him with not only our purchases but also our children's car purchases. The service staff is the best as they always try to accommodate our needs. Chase and management will do anything they can to accommodate us. You won't be disappointed with this car dealership! More

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Thank you for the great team effort! Thank you to the Acura team for the great experience when we recently purchased our MDX. We're very happy with our new car and appreciate the great wo Thank you to the Acura team for the great experience when we recently purchased our MDX. We're very happy with our new car and appreciate the great work the service team did to detail our Acura TL so we could hand down that car to our 16-year-old knowing he has a safe, reliable vehicle. More

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Another great experience at Arlington Acura !!!! Awesome lease deal!!! Great Staff and Salesman Muhammed is, as always the BEST!! SUPER HAPPY with my new RDX !! Buy with total confidence here !! Awesome lease deal!!! Great Staff and Salesman Muhammed is, as always the BEST!! SUPER HAPPY with my new RDX !! Buy with total confidence here !! :) Alan More

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Great Dealership I've bought my last 4 or 5 cars from Arlington Acura in Palatine and will soon purchase another. The two main reasons I return to this dealer are the I've bought my last 4 or 5 cars from Arlington Acura in Palatine and will soon purchase another. The two main reasons I return to this dealer are the friendly, honest and competent employees at the service center and the best salesman ever -- Muhammed Patel. Prior to becoming a customer of Arlington Acura in Palatine, I used to hate the whole car shopping experience, as it always felt so sleazy and deceiving. Muhammed changed all that. He is not pushy whatsoever; as a matter of fact, there have been times he advised me to wait another year as the next model would have more new options for me to take advantage of and not be so similar to the model I already had. Muhammed is there to work for YOU -- the customer. His #1 priority is your comfort and satisfaction. He practically feels like family at this point. :) More

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Great people, service, and deals This is my second car purchasing from this dealership and I cannot be more thrilled. Everyone here treats you like family and they really take care of This is my second car purchasing from this dealership and I cannot be more thrilled. Everyone here treats you like family and they really take care of you. If you want a dealer to go the extra mile for you, you should definitely stop here and give them a chance. You will not be disappointed and you will actually enjoy car shopping. See Szymon if you are looking for a deal and want to be given the red carpet treatment. He is a pleasure to work with! More

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Extremely friendly, helpful and knowledgable staff Our sales consultant, Muhammed Patel, made us feel like valued customers. He patiently answered all our questions and made certain any concerns were Our sales consultant, Muhammed Patel, made us feel like valued customers. He patiently answered all our questions and made certain any concerns were addressed. Muhammed was a pleasure to work with and is highly recommened. Yegor Azarov, our Finance Manager, was also very professional and helped find us a lower interest for our auto loan. While this review was prompted by our new car purchase, it should be noted that we have purchased three previous Acuras from this dealership, and the service department is EXCELLENT - always courteous and professional. We would highly recommend this dealership. More

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Great customer service Took my Acura RDX for routine oil change. Had issue about slight rattling noise while driving slow speed, diagnosis described as defective stabilizer Took my Acura RDX for routine oil change. Had issue about slight rattling noise while driving slow speed, diagnosis described as defective stabilizer links. Mark handled everything in one visit. Job was done very quick & satisfactorily. More

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Skeptical? My last two auto purchases were horrible experiences. With that history and lack of desired inventory in my community I expanded my search radius. U My last two auto purchases were horrible experiences. With that history and lack of desired inventory in my community I expanded my search radius. Using the Internet, I found what appeared to be our perfect match at Arlington Acura. Though E-mails and text messages salesman Muhammad Petel kept reassuring me that our two and a half trip to view the vehicle would not be a disappointment. I have to admit I was very skeptical. You know auto salesman don’t generally have a good reputation. However, I am happy to report that my fears were unwarranted and that Mr. Petel was correct. The vehicle was better than we had hoped it would be. The haggling over price and trade in was a pleasure. Ha ha! My wife and I left the dealership in our 2015 TLX happy and in less than three hours. Thank you Muhammad for making car buying an enjoyable experience once again. Would I refer friends and relatives to Arlington Acura? I already have. As Arnold would say, “I will be back.” More

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