Mark Moore
Mark Moore at Cowboy Chrysler Dodge Jeep Ram

Mark Moore

Service Director

Cowboy Chrysler Dodge Jeep Ram

1121 E Lincolnway
Cheyenne, WY 82001

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4.6
125 Reviews
4.6

125 Reviews

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125 Reviews of Mark Moore

August 02, 2025

Dealership Rating
Employee Rating

It's a great place for great service, the energy that is brought when you come in to the location is amazing Guys are willing to help you out with whatever needs you are looking for!!! Customer service is n More

by Dbrejon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dru Johnson, Stephen Brown Sr.

July 03, 2025

Dealership Rating
Employee Rating

Excellent service and friendly staff. Always a good experience. The service department is thorough and informative. More

by Liquichild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 27, 2025

Dealership Rating
Employee Rating

They are wonderful. Richard Ortega went out of his way to take care of me More

by bobby32741
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Ortega, Gary Gardner

May 17, 2025

Dealership Rating
Employee Rating

After my comments Mark reached out and fix all our issues in a fast and orderly fashion. Mark was kind and understanding. More

by pollydonnelly10
Recommend Dealer
Yes

Other Employees Tagged: Richard Ortega

April 22, 2025

Dealership Rating
Employee Rating

great service. they contacted us. to let us know it was time to serve the truck. you get busy and it's easy to forget little things like serving your vehicle More

by brianmccune735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Ortega, Gary Gardner , Ally Hinckly

November 07, 2024

Dealership Rating
Employee Rating

This man is very knowledgeable and is nice as a human being that you will ever meet More

by Viperron9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 04, 2024

Dealership Rating
Employee Rating

When I took the truck in for a heater core problem the fixed it but they broke dash pieces and broke the 120 plug and cigarette lighter. They argued with me saying it was broken when I took it to them. So More

by Vance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard Ortega, Lucas Mcguire , Mike Kern

Oct 08, 2024

Cowboy Chrysler Dodge Jeep Ram responded

We are unaware of any disagreement on fixing your vehicle. Please contact our Service Director, Mark Moore, as he immediately authorized the work to correct our mistake and was under the impression that the work was performed to your satisfaction.

April 22, 2022

Dealership Rating
Employee Rating

Buyers beware! !! This dealership has a vehicle with a known manufacturing issue they put right back out on the lot to sell! I will never do business here again. More

by Renegade
Customer Service
Friendliness
Price
Recommend Dealer
No

August 24, 2021

Dealership Rating
Employee Rating

I’ve always gotten good communication from the Service Writers and great service from the mechanics at this dealership. For this reason, I choose to drive all the way from Laramie to Cheyenne when getting More

by ckb1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Ortega, Gary Gardner , Cecil Hugie

August 23, 2021

Dealership Rating
Employee Rating

The work was performed in a fast but competent manner. Any addintional needs were discussed with me prior to performing the work. A complete list of upcoming needs was printed and given to me before I l More

by CSILVANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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