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Mark Mclean
Mark Mclean at Ira Lexus Danvers
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Mark Mclean

Assistant Service Manager

Ira Lexus Danvers

101 Andover Street Route 114
Danvers, MA 01923

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5.0
20 Reviews
5.0

20 Reviews

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20 Reviews of Mark Mclean

June 05, 2024

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Employee Rating

Thought I had a beak problem which turned out to be rust from non-usage, breaks were inspected and found to be fine, no charge. More

by None
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Yes
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Jun 07, 2024

Ira Lexus Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

June 05, 2024

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Mark always does a great job letting me know updates! Always grateful for the loaner use and the cleaning of my vehicle after the service. More

by jdunning45
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shaun Dermody, Thomas Middleton

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Jun 07, 2024

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2024

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Friendly, professional and efficient. Great communication and very helpful. I have been using Ira for many years. More

by Jeff 55
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Yes
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Jun 07, 2024

Ira Lexus Danvers responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2024

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The people handling the service are excellent. They are always friendly and engaging. Blank blank More

by Jeff4
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Recommend Dealer
Yes

Other Employees Tagged: Mehman Abdulsalamov, Jaime De La Cruz, Cassidy An, Brendan Deangelis, Thomas Middleton

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Jun 04, 2024

Ira Lexus Danvers responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 01, 2024

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13 years and still impressed by the team / my service advisor for many years has been Mark McLean and once again he took care of me and my vehicle. He is stellar to work with !!! More

by suegwyn
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Recommend Dealer
Yes
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Jun 02, 2024

Ira Lexus Danvers responded

Hello, we're happy you found Mark McLean to be so supportive during your experience here at Ira Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2024

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Excellent service, employees went above and beyond to help me pick up my car. Highly recommend More

by pqmarcin
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Vladimir Oleynikov

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May 17, 2024

Ira Lexus Danvers responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 15, 2024

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Mark Mclean was friendly and efficient and explained everything clearly. My vehicle was ready within the time period stated during check in. Overall in was a pleasant experience. More

by Bob Sheets
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Yes
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May 17, 2024

Ira Lexus Danvers responded

We're delighted to learn about your positive experience and the great assistance provided by Mark! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 06, 2024

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This dealership has some of the best service representative out there. Service staff always got things right. Thanks. More

by Matinol Chan
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Recommend Dealer
Yes
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May 08, 2024

Ira Lexus Danvers responded

We're delighted to learn that your experience was the best! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 01, 2024

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IRA Lexus Danvers is, in my opinion the best dealer in Massachusetts and the Consultants were extremely courteous and helpful More

by mynissan2013
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Recommend Dealer
Yes
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May 04, 2024

Ira Lexus Danvers responded

Ira Lexus Danvers is thrilled to receive such high praise from you! We're honored to be considered the best dealer in Massachusetts, and our Consultants are delighted to hear that you found them extremely courteous and helpful. We're here to provide exceptional service and look forward to serving you again in the future!

April 30, 2024

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Employee Rating

Mark was very friendly and explained everything that was being done to both cars we were very happy More

by Nkinslieh
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Service Time
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Recommend Dealer
Yes
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May 03, 2024

Ira Lexus Danvers responded

It's great to hear that you had a positive experience with Mark! We're glad he was friendly and thorough in explaining the work being done on both cars. We're here to help and ensure you're satisfied with our service.

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