Mark Laird | Page 2

Bought a used car he told everything was checked over only to find the windshield wipers ripped & never replaced. & the coolant cap Was stuck & locked so therefore the lubricants were not changed only to find the windshield wipers ripped & never replaced. & the coolant cap Was stuck & locked so therefore the lubricants were not changed More

by pondwood Verified Customer Verified Customer

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Great experience working with Mark. He was friendly, knowledgeable and informative. He explained all the bells and whistles on my car, which was appreciated! He was friendly, knowledgeable and informative. He explained all the bells and whistles on my car, which was appreciated! More

by cmreyno Verified Customer Verified Customer

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Bought a used Kia , salesman said they went over it inside & out, when I got home noticed the windshield wipers were old & ripped & old , had my friend look it over the capped to the antifreeze was lo inside & out, when I got home noticed the windshield wipers were old & ripped & old , had my friend look it over the capped to the antifreeze was locked shut & broken we could not open it , which means the fluid was never check. I’m a senior woman , & very disappointed that he lied to me, I live in a senior community & I’ll be sure to let everyone know not to buy from ur dealership!!!! More

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I was in contact with some terrific people from the start. Sue Nelson, was my first contact. She sent me information and sent a follow up message when I made an appointment. Mark Laird contacted me bef start. Sue Nelson, was my first contact. She sent me information and sent a follow up message when I made an appointment. Mark Laird contacted me before the appointment to let me know he would be waiting to see me there. All in all, it was a great experience. More

by t22macdaddy Verified Customer Verified Customer

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Mark had great communication. He was respectful of our time and made things as quick and easy as possible. He was respectful of our time and made things as quick and easy as possible. More

by toni.p.stumpf Verified Customer Verified Customer

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As always, Ferman delivered as expected! Great salesman, Mark Laird and the whole sales team that helped with the delivery Great salesman, Mark Laird and the whole sales team that helped with the delivery More

by acleansweep1 Verified Customer Verified Customer

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Easy process from start to finish. Lot's of inventory to choose from and super knowledgeable staff Lot's of inventory to choose from and super knowledgeable staff More

by acleansweep1 Verified Customer Verified Customer

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Love dealing with this sales team. We never felt pressured and they were able to answer all questions about the vehicle We never felt pressured and they were able to answer all questions about the vehicle More

by acleansweep1 Verified Customer Verified Customer

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Great to work with, listen to your needs, they work to get you into the vehicle that you are interested in. Everyone is laid back and no pressure. Ferman Tarpon Springs is the only dealer I work with. Inc get you into the vehicle that you are interested in. Everyone is laid back and no pressure. Ferman Tarpon Springs is the only dealer I work with. Including recurring maintenance visits, even though I live in Wesley Chapel. Thank you to the team for making each interaction pleasant. More

by Dave C Verified Customer Verified Customer

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Quick, fast service! Thank you We will definitely recommend sales and service to friends and family Thank you We will definitely recommend sales and service to friends and family More

by acleansweep1 Verified Customer Verified Customer

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