Mark Foster
Mark Foster at Greenway Kia West
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Mark Foster | Page 2

Service Manager

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

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3.8
43 Reviews

Languages Spoken

English English

3.8

43 Reviews

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43 Reviews of Mark Foster

January 24, 2024

Dealership Rating
Employee Rating

Outstanding Service! Always great Service and prices. Everyone is very pleasant to work with. They will always go above and beyond to help you out! More

by jerrytrump
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 24, 2024

Greenway Kia West responded

Jerry, we're delighted to know you had an outstanding service experience at Greenway Kia West! We always aim to go above and beyond for our customers - thanks for the recognition!

January 17, 2024

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Greenway kia west is the best come and services here , you will no regret thank you More

by Jazzy4everme
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 18, 2024

Greenway Kia West responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Greenway Kia West!

January 17, 2024

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I have had good experiences at this dealership. They have provided good service. They are friendly and helpful. Good communication. More

by alyssapinnock
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Recommend Dealer
Yes
Jan 17, 2024

Greenway Kia West responded

Alyssa, we're delighted to know you've had positive experiences at Greenway Kia West! Our team is always here to provide friendly and helpful service — thanks for the feedback!

January 17, 2024

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The wait time and communication needs to be seriously revised. Waiting 2.5 hours for an oil change is ridiculous. The last time I received an oil change I dropped off my vehicle and came back 4 hours las More

by jasminejedwards91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anas Lazaar, Nada Ammor , Rachel Moore

Jan 17, 2024

Greenway Kia West responded

Jasmine, I'm sorry to read about your experience with our service department. Waiting for an extended period of time is certainly not the standard we aim for and it's clear that we've fallen short in this instance. We'd like to discuss how we can improve your future visits - please feel free to reach out at any time. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

January 17, 2024

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Communication is atrocious. Your wait time- regardless of an oil change or repair is outrageous. While I have a packed for 12 oil changes, I wouldn’t rather not waste a full day More

by elliematucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 17, 2024

Greenway Kia West responded

Ellie, I'm sorry to read about your experience with our service department. We understand that time is valuable and we aim for efficient communication and timely services. Your feedback helps us improve these areas of concern. If you'd like to discuss this further or have any other concerns, please reach out at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

January 11, 2024

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Dropped my vehicle off for service they claimed it was a bad catalytic converter and wanted $4300. This was not the problem. I took it to another dealer and they resolved the correct problem More

by Mdd001
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Jan 17, 2024

Greenway Kia West responded

I'm sorry to read about your experience with the service of your vehicle. It's concerning that you felt misinformed, as we strive for transparency and accuracy in all our services. I'd like to learn more about this situation so we can improve going forward - please reach out at a time convenient for you. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

November 17, 2023

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It was a great experience I was in and out on my car purchase and they were very friendly. They wash the car and fill it with gas finance was great More

by markssnarf
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Recommend Dealer
Yes
Nov 17, 2023

Greenway Kia West responded

Mark, we're delighted to know you had a great experience at Greenway Kia West. Our team always aims for efficient and friendly service! Enjoy your new car with its full tank of gas!

November 14, 2023

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Professional staff and service , always on point and time efficient, Greenway Kia West is the best ! More

by Yak123
Service Price Transparency
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Recommend Dealer
Yes
Nov 14, 2023

Greenway Kia West responded

Thank you for stopping by to review Greenway Kia West! Have a stellar day!

November 12, 2023

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I love the Service Department Manager Mark and service advisors Tony and Elizabeth. They always take good care of me. More

by Shantel
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Recommend Dealer
Yes
Nov 13, 2023

Greenway Kia West responded

Shantel, it's great to know that Mark, Tony, and Elizabeth have been taking good care of you at Greenway Kia West. Thanks for the love!

November 07, 2023

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Employee Rating

Very poor service! Sales manager Mark was unprofessional jerk to me and previously to my wife! We regret buying a service warranty! More

by Dshrewsbury813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alberto Ahumada

Nov 08, 2023

Greenway Kia West responded

I'm sorry to hear about your experience. We strive for professionalism and respect in all interactions, so it's disappointing to learn we didn't meet those expectations this time around. I'd like the opportunity to discuss your concerns further if you're willing—please feel free to reach out at a convenient time for you. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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