Mark Forcucci | Page 57
Service Advisor
Herb Chambers Lexus of Sharon
25 Providence Hgy
Sharon, MA 02067
570 Reviews
Write a Review570 Reviews of Mark Forcucci
September 11, 2018
Customer service is the best I have had my 2008 ES350 service at Herb Chambers for a number of year. Mark Forcucci is my service advisor. During this time Mark has treated me lik I have had my 2008 ES350 service at Herb Chambers for a number of year. Mark Forcucci is my service advisor. During this time Mark has treated me like a gentleman. Mark is friendly and focused on my needs and what is required to keep my vehicle in tip top shape. Mark stated that my Lexus would be ready within two hours and it was, washed and ready to go. When I know that service is required I can count on Mark to have my best interest at hand. I would highly recommend this dealership to anyone. More
August 18, 2018
MARK FORCUCCI IS THE BEST SERVICE ADVISORS. HE ALWAYS HELP ME WITH HIS RECOMENDATIONS AT A AFFORDABLE PRICE. PLEASE ALWAYS ASK FOR HIM TO MAKE ANY DECISION FOR YOU IS THE BEST SERVICE ADVISORS. HE ALWAYS HELP ME WITH HIS RECOMENDATIONS AT A AFFORDABLE PRICE. PLEASE ALWAYS ASK FOR HIM TO MAKE ANY DECISION FOR YOUR CAR. THANKS.KAY. More
August 06, 2018
Service Consultant We would like to highly praise Mark Forcucci, our service consultant , he is outstanding, he is a 10!!. An example of Mark's excellence is we recentl We would like to highly praise Mark Forcucci, our service consultant , he is outstanding, he is a 10!!. An example of Mark's excellence is we recently had the car in for service and listed a problem while the car was under warranty. Unfortunately they could not duplicated the problem. A short time later after the car went out of warranty we were able to duplicate the issue and showed Mark. Although now out of warranty he went to bat for us and got the repair covered. Over the years he has always goes the extra yards to accommodate our needs, gives us appropriate recommendations on what our cars needs and what we may need in the future. He always gets back to us on a timely basis on the status our car as well as returns our calls even if we just call to ask a question. We consider Mark a trusted advisor and a friend. Although we could always buy our next Lexus a any dealership because of Mark we have an desire and obligation to buy our next car at Herb Chamber's Lexus. Mark is an ASSET to the dealership. More
August 02, 2018
Amazing By far the best guy to work with. He always goes above and beyond to get the job done. I would highly recommend Mark to everyone. By far the best guy to work with. He always goes above and beyond to get the job done. I would highly recommend Mark to everyone. More
July 31, 2018
16 years of Extreme Excellence Service My wife and I would like to commend the service we get from Mark Forcucci every time we have gone to the dealership. We have been working with Mark f My wife and I would like to commend the service we get from Mark Forcucci every time we have gone to the dealership. We have been working with Mark for over 16 years and would never dream of going anywhere else. Thank you Mark for all of your hard work and dedication Wayne Travis, CEO/President of Mass Installation, Inc Ann Travis, Vice President of Mass Installation, Inc More
July 14, 2018
Ronni..Terrific Ronni greeted me with a smile, and was truly interested in my service needs. We made plans for future service appointments. Ronni is in my opinion, Ronni greeted me with a smile, and was truly interested in my service needs. We made plans for future service appointments. Ronni is in my opinion, is a very valuable employee who I can trust with all my car needs. More
Other Employees Tagged: Sam Prusak, Ronni Travers , Nicole Thomas
June 25, 2018
Outstanding Service - As Usual! Mark Forcucci and his team are outstanding. He is my go to person for service on my Lexus LS460L. The work is always done quickly, professionally, a Mark Forcucci and his team are outstanding. He is my go to person for service on my Lexus LS460L. The work is always done quickly, professionally, and completely. It's always nice to see and say hello to RJ Graf and Eric Graf as well. More
Other Employees Tagged: RJ Graf, Eric Graf
June 12, 2018
Terrific service I have know Mark F. for 29.years. When I have a problem he is there for me. He attends to my needs without hesitation. What else can I say. I have know Mark F. for 29.years. When I have a problem he is there for me. He attends to my needs without hesitation. What else can I say. More
Other Employees Tagged: Nicole Thomas
May 24, 2018
Exceptional, Professional and Personal Service!!!! I have owned Lexus cars for the past 22 years and the Lexus RX models since they first came out on the market, trading them in for new ones about ever I have owned Lexus cars for the past 22 years and the Lexus RX models since they first came out on the market, trading them in for new ones about every three years. Obviously, I am very happy with the car. I am equally, if not more so, extremely pleased with the service from Lexus of Sharon, in particular, Mark Forcucci, my service advisor. Mark is a professional who extends personal service. He is extremely knowledgeable, helpful and accommodating. He always addresses my questions and concerns about the car and service, informs me of the options and makes sure that all needed work is done and done well. Because I live some distance from the dealership, the car is valeted when it has to go in for service. I am always notified of the pick-up window of time and always receive a call before the valet comes out to pick up the car and leave a loaner. While the car is in for service, Mark calls to update the status of the car and lets me know when the car will be returned. And, to top it all off, the car is returned service complete, all washed and cleaned, looking great. I doubt most car owners can say that having their cars serviced is made so easy and pleasant. The final clincher here is that Mark and his team are what truly keep me with Lexus. I love my 2013 RX, but have not been happy with the look of newer RX models--that big front grill and the sharp angular lines--- so much so that I have been putting off trading in my car. I was hoping the model would change, but that does not look as though that is going happen. My 2013, though, is getting up there in miles. I have looked at other brands/styles of cars, but I really don't want to give up the reliability and comfort of my Lexus. What really decides it for me is the service: I won't give up the amazing service I get from Mark Forcucci at Herb Chambers Lexus. I will buying another Lexus. More
May 23, 2018
" SUPERB " " JoeS" Mark Forcucci is simply amazing his devotion to assisting me and providing service on short notice is nothing short of tremendous , I had " JoeS" Mark Forcucci is simply amazing his devotion to assisting me and providing service on short notice is nothing short of tremendous , I had a problem with my car and he had me in and out within an hour . In this day and age it is difficult to find this kind of care to a customer. Thank you so much More