Mark Castleman | Page 13

Always friendly, courteous, and warm! I will continue to bring my car here to get service work I will continue to bring my car here to get service work More

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Took our Kona in yesterday to be serviced. We left it for the day, and when we went to pick it up our service advisor had left for the day. He did tell us that a part needed to be ordered to f We left it for the day, and when we went to pick it up our service advisor had left for the day. He did tell us that a part needed to be ordered to fix our side mirrors. The woman at the desk beside Mark gave us our paperwork and couldn't get us out of the door fast enough. She said I don't know anything about your service, "Call Mark tomorrow." We've called Mark twice today with no response from him at all. Of all of the items on the list, they seemingly only completed one. No communication as to them holding off on the other items, just SILENCE. We drove 22 miles to this dealership because of the great service we had gotten before...service and care didn't seem to be top of mind this time around. More

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I had difficulty getting my Tucson in for service at the appointment time due to a dead battery. Appointment was rescheduled for later while I was waiting for a jump or tow. Despite the delay, work was comp appointment time due to a dead battery. Appointment was rescheduled for later while I was waiting for a jump or tow. Despite the delay, work was completed in a nominal time plus installation of a new battery. Everyone was very courteous and efficient. More

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I had my car serviced on 8/12/22 and as usual it was great...Friendly service and very helpful service workers....I worked with Mark again and as usual very nice and polite. J. Weiss great...Friendly service and very helpful service workers....I worked with Mark again and as usual very nice and polite. J. Weiss More

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Great Service friendly and fast will return for all my vehicles needs cant wait for remodeling to be done…..Thanks Mark…. vehicles needs cant wait for remodeling to be done…..Thanks Mark…. More

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I have purchased multiple cars from Larry Miller Hyundai. And I’ve always was completely satisfied with every visit. That includes the sales department as well as the service department. And I’ve always was completely satisfied with every visit. That includes the sales department as well as the service department. More

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Great Service and have been using this dealer for the past 10 years! wouldn’t go anywhere else past 10 years! wouldn’t go anywhere else More

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Initially we had an appointment for scheduled service, software update on the AC, and check the front end. Do to miscommunication and conflict in our schedules, we had to make another appointment to comp software update on the AC, and check the front end. Do to miscommunication and conflict in our schedules, we had to make another appointment to complete the job. Mark Castleman when out of his way to accommodate us and hooked us up. Thank you Mark, we really appreciated the excellent service you provided. More

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Ashleigh and the entire team are wonderful! Very helpful and on top of it! Thanks! Very helpful and on top of it! Thanks! More

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Had routine maintenance done. In and out very quick. Love this place. Mark is a great service representative. In and out very quick. Love this place. Mark is a great service representative. More

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