Mark Carlson
Mark Carlson at Luther Family Buick GMC
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Mark Carlson | Page 45

Finance Manager

Luther Family Buick GMC

3202 36th St S
Fargo, ND 58104

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4.8
450 Reviews

Dealership Experience

33 yrs, 2 mos

Industry Experience

41 yrs, 5 mos

4.8

450 Reviews

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450 Reviews of Mark Carlson

April 18, 2018

Dealership Rating
Employee Rating

Used Sale Luther Family Buick GMC was great when buying my first car last Saturday. Karen made sure everything in my Chevy Malibu was set up as far as WiFi, Blu More

by 62748cjp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Karen Ust-Grothmann

Jun 01, 2018

Luther Family Buick GMC responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

April 17, 2018

Dealership Rating
Employee Rating

2018 GMC Sierra Denali Purchase Great overall experience! Tom was phenomenal to guide me through this process. I never felt pressure once and he was great on answering all my questio More

by KIPKUNZE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Carrier

Jun 01, 2018

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

April 14, 2018

Dealership Rating
Employee Rating

Process of buying a new vehicle was very quick sales staff f Process of buying a new vehicle was very simple and went very well sales staff and finance department made everything easy delivery was a quick proces More

by Steve 01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andrew Gorby

Jun 01, 2018

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

April 11, 2018

Dealership Rating
Employee Rating

M. Kish The paperwork process took longer because of incorrect information on the paperwork. I am disappointed that the parts department didn’t realize that t More

by MYKISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson , Randy Johnk

Jun 01, 2018

Luther Family Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

April 04, 2018

Dealership Rating
Employee Rating

Top Notch Experience with Sales and Finance I had the absolute best experience getting into my new GMC Terrain Denali. Karen was very accommodating and was very prepared each time I came in to t More

by brianjshawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Karen Ust-Grothmann

Jun 01, 2018

Luther Family Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

April 02, 2018

Dealership Rating
Employee Rating

Great people, great prices and above average trade values. I use to believe must drive to mpls or further to find great deals. In some specific luxury used deals may still hold true, where large cities see mor More

by RYAN_KRABBENHOFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Gorby, Tony Emmerich , Todd Brown

Jun 01, 2018

Luther Family Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 01, 2018

Dealership Rating
Employee Rating

Glad I Looked I wasn’t really looking for a new truck, but I heard about the rebates and discounts GM had going on so I looked at Luther’s inventory. I contacted th More

by KEVIN.BRATLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Loose , Tom Carrier

May 31, 2018

Luther Family Buick GMC responded

Thank you for this amazing review, Kevin! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 28, 2018

Dealership Rating
Employee Rating

Bought a new pickup I purchased a 2014 GMC Sierra after looking for some time. When I decided which one I liked best the folks I worked with provided fantastic customer s More

by TylerV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nevin Beauchamp

March 23, 2018

Dealership Rating
Employee Rating

May have another buyer After I bought my Envision my son and his wife in Arizona tried out an Envision but just two wheel drive. You may be seeing them when they return t More

by Frances Muckenhirn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Jones , Dustin Pedersen

March 23, 2018

Dealership Rating
Employee Rating

Thorough. Friendly. Luther Family GMA is a great place to purchase a new vehicle. I bought mine sight unseen because I trusted the knowledge of my salesman, David. He wal More

by vickiedenne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Denne

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