![Mark Brookins at Lithia Hyundai of Anchorage](https://cdn-user.dealerrater.com/images/dealer/10407/employees/f3ea0d4b2d17.jpg)
Dealership Experience
11 yrs, 6 mos
Industry Experience
11 yrs, 6 mos
38 Reviews
Write a Review38 Reviews of Mark Brookins
June 03, 2024
This center needs to hire a service manager, not share one from KIA, also, when you have to pinpoint an issue, why have a mechanic, thats the negative side, the positive, the Mechanic that worked on my fu one from KIA, also, when you have to pinpoint an issue, why have a mechanic, thats the negative side, the positive, the Mechanic that worked on my fuel line leak was spot on, fount a grommet/washer/o-ring issue, poof, problem solved; Dana is a nice front desk service agent. More
Other Employees Tagged: Brendon Gardnew, Elizabeth Strickland
June 01, 2024
Took care of an urgent matter with one of my tires having a screw lodged into it without booking an appointment online. Also the tire arrived within 24hrs and was repaired! Thank you so much! a screw lodged into it without booking an appointment online. Also the tire arrived within 24hrs and was repaired! Thank you so much! More
Other Employees Tagged: Dante Fuentes
April 06, 2024
Arturo was fantastic to deal with. He went above and beyond to ensure my buying experience was hassle free. Justin was up front and explained warranties and maintenance on my Kona. Art He went above and beyond to ensure my buying experience was hassle free. Justin was up front and explained warranties and maintenance on my Kona. Arturo and Jessica fixed the Bluelink error. My experience was hassle free and I will be recommending Hyundai in the future! More
Other Employees Tagged: Jessica Konstantynowicz , Arturo, Fernandez
January 23, 2024
Nice and helpful so appreciate for service . Nice and pleasant staff and great customer experience . Nice and pleasant staff and great customer experience . More
Other Employees Tagged: Blayke Mccarthy, Jessica Konstantynowicz, Eric Hippen, Chris Schmidt, Cameron Kerns, Chonesanh Outhavong, Christian Diaz, Jason HESS, Travis Richardson
December 15, 2023
Courteous and competent. Trustworthy and honest. They try to be accommodating to one’s schedule. Trustworthy and honest. They try to be accommodating to one’s schedule. More
Other Employees Tagged: Jessie Beals, Hayden Baker, Matthew Dean
December 01, 2023
Very nice and professional employees. Can always count on them to do a great job. Can always count on them to do a great job. More
Other Employees Tagged: Ian Chase, Kevins Mercedes
June 15, 2023
Jessica and the staff at the dealership made my experience smooth and time efficient. I had a problem and they found solutions to get the car fix and bought experience smooth and time efficient. I had a problem and they found solutions to get the car fix and bought More
Other Employees Tagged: Jessica Konstantynowicz, Eric Hippen, Cameron Kerns , Nathan Carter
June 08, 2023
We have always been happy with the service department. Our 2014 Santa Fe certainly had engine issues, which are being addressed again after the connecting rod issue. We had not planned on buying another S Our 2014 Santa Fe certainly had engine issues, which are being addressed again after the connecting rod issue. We had not planned on buying another Santa Fe but the 2023 were rated well More
Other Employees Tagged: Kevins Mercedes , Bryan Collins, Jessica and Raphael
May 03, 2023
Dealership and actual service is great. But getting into the service que is the weak link. Once you get an appointment everything is to notch. But getting into the service que is the weak link. Once you get an appointment everything is to notch. More
Other Employees Tagged: Kevins Mercedes, Wayne Marc Cravey, Travis Richardson
March 03, 2023
Always a pleasant experience. Everyone is helpful. The work on my car is done in a quick manner. Everyone is helpful. The work on my car is done in a quick manner. More
Other Employees Tagged: Elizabeth Strickland , Layne Gunter