Mario Valladares

Mario was very helpful for the initial online portion but the day we did the test drive he turned us over to Joe Black. Joe was very helpful and knowledgeable. I would also like to thank the finance gentlema the day we did the test drive he turned us over to Joe Black. Joe was very helpful and knowledgeable. I would also like to thank the finance gentleman. I think they all deserve 5 stars. More

by greigjim Verified Customer Verified Customer

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My wife and I had a bad experience at this dealership. During every step of the sale, we were pressured. We originally came in to check out a car and get a price, that’s all. We made our intentions clear. During every step of the sale, we were pressured. We originally came in to check out a car and get a price, that’s all. We made our intentions clear. Normally we like to sleep on a big financial decision before committing, but the salesperson gave us an ultimatum, accept a deal now or receive a higher price later. Worse yet, we were told that we could change our mind and “return the car” (those words exactly). We tried to do this, with only one mile on the car and was told by management that we couldn’t do this… that only used cars have this option. Selling them the car at a huge loss was their only remedy… When we brought up the salesperson’s misleading tactics, we were gaslighted. Suddenly those words were never said… in front of management, it was our word versus their’s… it didn’t go in our favor… All I can do now is warn others. If you’re looking for a Toyota, I highly recommend Toyota of Glendale instead. We bought a car from them last year. They are honest people. In Glendale, my wife and I were treated with respect. It’s a long drive for us, but it’s well worth the effort. More

by tylerssen Verified Customer Verified Customer

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Good experience the process was smooth and was able to do a lot of it before I came in for purchase a lot of it before I came in for purchase More

by mikepfl20 Verified Customer Verified Customer

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Very little effort to sell a vehicle declined to remove useless charges like a first aid kit and etching pushy finance department was given 5 days to use my own finance company and by the 2nd day Toyota wa useless charges like a first aid kit and etching pushy finance department was given 5 days to use my own finance company and by the 2nd day Toyota was pressuring to process their ridiculous high interest rates. More

by CARDENASLILIA2 Verified Customer Verified Customer

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Great experience there with helpful service. We were buying a first car for a new driver. We were buying a first car for a new driver. More

by mermoores Verified Customer Verified Customer

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Had problems with vehicle, small ones . I reached out to talk to Toyota and Mario. Was never called back. I reached out to talk to Toyota and Mario. Was never called back. More

by mikepfl20 Verified Customer Verified Customer

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I know the dealership as this is the 3rd Camry I purchased here. Facility and people are great. My only complaint is the way all dealers sell cars. I would much prefer a FIXED priced system that el purchased here. Facility and people are great. My only complaint is the way all dealers sell cars. I would much prefer a FIXED priced system that eliminates the long drawn out "haggling" process. I think it would result in a much better experience and you may even sell more cars. Mario and Rigo did an excellent job in all phases of the purchase. The finance desk was great and easy to follow. I look forward to many trouble free miles on this new car. I also hope for trouble free service when needed. Over the years I have had problems with correct level of transmission fluid after servicing. Gene O'Neal More

by geneoneal Verified Customer Verified Customer

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Very nice pleasant experience at Simi Valley Toyota. Mario Valladares was very nice and easy going while showing me the Toyota Highlander XLE and Mateo in Finance was very pleasant during the buying pr Mario Valladares was very nice and easy going while showing me the Toyota Highlander XLE and Mateo in Finance was very pleasant during the buying process. 5 Stars. More

by jkobashi9005 Verified Customer Verified Customer

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I was beyond impressed with the service I received from Mario V from my first initial call, through receiving a quote, great attitude on the rest drive, knowledge about the features and all the way through Mario V from my first initial call, through receiving a quote, great attitude on the rest drive, knowledge about the features and all the way through closing the vehicle purchase. Matt in finance was also great at explaining any questions we had through the financing process. Since Mario V was so great to work with, we will be coming back to Simi Valley Toyota for our next vehicle purchase. More

by Devon.m.dobson Verified Customer Verified Customer

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Really appreciate all the kindness and help Mario was amazing all the way through ! Thanks guys , I would definitely recommend you to everyone! amazing all the way through ! Thanks guys , I would definitely recommend you to everyone! More

by Lachanceplumbing2177 Verified Customer Verified Customer

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