Maria Shouldice | Page 19

Costomer service was great. Very friendly and welcoming. Questions we had were answered. Helped us find the car that my son was looking for. Dominique was very friendly and helpful with all questions and ma Questions we had were answered. Helped us find the car that my son was looking for. Dominique was very friendly and helpful with all questions and made it easy to find what we wanted. We went to a few other dealers before we came to bmw of feehold and I was definitely pleased with the customer service we received with you guys. I want to give a huge thank you to Dominique Frank and Maria for helping us find the car my son wanted. My son is very happy and so am I. I look forward to doing business with bmw of freehold in the future. More

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3rd Car I bought from BMW of Freehold. Maria handled all 3 purchases. She's the best. Truly. You should definately buy of car from BMW of Freehold for multiple reason but you should demand to work with M 3 purchases. She's the best. Truly. You should definately buy of car from BMW of Freehold for multiple reason but you should demand to work with Maria. You won't regret it. Great person. More

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John was top notch in customer service, his knowledge and willing to help was much appreciated. We drove from Ashburn VA for my son to buy his perfect dream car we couldn’t locate closer to home and due to t willing to help was much appreciated. We drove from Ashburn VA for my son to buy his perfect dream car we couldn’t locate closer to home and due to the top notch service we received from John and Maria in financing we will make that same 3.5 hour drive when hubby and I are ready to purchase our X7 just to be able to feel confident we got a good deal and get great customer service. More

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I've been a customer of BMW of Freehold since 2011 and have bought many cars from over the years. Always a pleasant and quick experience with everyone I deal with. Dori, Rus, Maria and Orville are all g have bought many cars from over the years. Always a pleasant and quick experience with everyone I deal with. Dori, Rus, Maria and Orville are all great to work with. Because of the nature of my work, it is much easier for me to negotiate via email and text rather than sit at the dealership for hours trying to negotiate a deal. And this entire team is more than happy to accommodate and work patiently with me. By the time I walk in the dealership, all I have to do is sign the paperwork. Overall, an excellent team and an excellent dealership! Thank you! WT More

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Justine is my go-to service advisor every time my car needs work. Very easy to talk to and does the job done. She’s handled the servicing of all the cars I’ve bought from them and every single time, sh needs work. Very easy to talk to and does the job done. She’s handled the servicing of all the cars I’ve bought from them and every single time, she does a great job. Thanks, Justine! More

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Frank did a great job working with me to trade my 335is. Excellent sales and customer service for my new purchase. Ensured my new vehicle was completely inspected before I signed the papers. Frank was very Excellent sales and customer service for my new purchase. Ensured my new vehicle was completely inspected before I signed the papers. Frank was very professional and friendly. Was a very good experience working with Frank. More

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This team is great to work with. Were very helpful in answering all of my questions and fully explaining to me how BMW lease financing works. This is my second lease from BMW of Freehold and I will be ba answering all of my questions and fully explaining to me how BMW lease financing works. This is my second lease from BMW of Freehold and I will be back for a third. More

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We have purchased several cars here and it’s always a quick and easy experience. Each person we dealt with was friendly and knowledgeable. Thank you! quick and easy experience. Each person we dealt with was friendly and knowledgeable. Thank you! More

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As a loyal customer for 18 years I had a deal torpedoed by the finance manager because they neglected to tell me of the required documentation needed before picking up my new car. Would not even bend to h by the finance manager because they neglected to tell me of the required documentation needed before picking up my new car. Would not even bend to hold the car until the official transcript went to them. No effort to try to accommodate me by allowing me to pay for yhe vehicle, and they could have held the car until they were emailed the transcript. It may have been a day late, but I am sure they knew Dec.'s incentives,, which were the same as Nov, and make the attempt to work with me.. BMW financial said I could have filed a complaint, but what good would that do. They sold the car my son ordered immediately. Ruslan was the worst finance manager. Never had someone come out and keep telling you, you can't do this or can't do that.. i didn't think it was his place to.make that determination. That should have fell onto Mr. Dado. In my opinion if Ruslan is your finance guy, ask for someone else!! Extremely disappointed to say the least. More

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He was very personable and accommodating. Answered all my questions and was very helpful. Seemed to care about my needs will definitely recommend. Thank you questions and was very helpful. Seemed to care about my needs will definitely recommend. Thank you More

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