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Maria Lizardi
1,994 Reviews
1,994 Reviews
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1994 Reviews of Maria Lizardi
January 23, 2019
Professional It is because of my service provider Maria that I am a continued loyal customer. She makes scheduling an appointment extremely easy and is very accomm It is because of my service provider Maria that I am a continued loyal customer. She makes scheduling an appointment extremely easy and is very accommodating to work with. More
by KJOSEPHSON1
Verified Customer
January 23, 2019
Loss of engine coolant My 2018 430I convertible low coolant reservoir message appeared on my dash. I checked and it was empty. No leak was observed and engine temp was nor My 2018 430I convertible low coolant reservoir message appeared on my dash. I checked and it was empty. No leak was observed and engine temp was normal. This was followed by a low engine coolant message with normal engine temp. Maria, my service advisor offered to tow my car and work my car into the schedule immediately, even though no appointments were available for 2 days. I declined the tow since normal engine temps. we're observed and I was only 8 miles away. Upon arrival, my car was taken immediately for service. After, extensive pressure testing and additional diagnostics, no cause was found and coolant was added. Instructions to return were given if coolant loss reoccurred. So far, all is OK. In conclusion, I could not ask for any better service and attention from my service advisor, Maria, or the rest of the service department. My expectations have always been met and exceeded by Maria and the service department. Many thanks for their efforts on my behalf. More
by DRSLTGHAS
January 21, 2019
BMW of Sarasota Service Department BMW of Sarasota, specifically, Maria Lizardi, always give me great customer service when I bring my car in to the shop. I would recommend BMW of Sara BMW of Sarasota, specifically, Maria Lizardi, always give me great customer service when I bring my car in to the shop. I would recommend BMW of Sarasota to anyone who is debating whether to service his/her car there. More
by CFOWL002
January 20, 2019
Passenger Seat Repair The front passenger seat's mechanism to move seat forward and backward was broken. I took it to BMW Sarasota and they figured out the problem quickly The front passenger seat's mechanism to move seat forward and backward was broken. I took it to BMW Sarasota and they figured out the problem quickly and took care of it exactly as they promised. More
by CWILSON15
January 20, 2019
Great Service Good service. Loaner car made it very convenient. Maria explained the situation very clearly. I will need to continue this service when new parts a Good service. Loaner car made it very convenient. Maria explained the situation very clearly. I will need to continue this service when new parts arrive. More
by JOHNANDCATHY
January 20, 2019
Great experience. This is the second BMW I have bought from Eddie Cintron at Sarasota BMW. He is a consummate professional and knows all the ins and outs of making sur This is the second BMW I have bought from Eddie Cintron at Sarasota BMW. He is a consummate professional and knows all the ins and outs of making sure his customers are well cared for and that they don’t make any mistakes in choosing the right equipment for their cars. And when you sit down to do the paperwork and possibly select add-on services for your car, Tammy is simply amazing. She understands all the nuances of the many offered programs such as the tire and wheel protection plan and many others. I am totally pleased with this dealership and my new X3 M40i. More
by JLEWIS1052
Other Employees Tagged: Tammy Saylor, Eddie Cintron , Johnny Rodriguez
January 19, 2019
Maria Lizardi is the Best! Maria realized my tires were still under warranty and saved me $300. She realized this on her own when I probably should have been keeping track of Maria realized my tires were still under warranty and saved me $300. She realized this on her own when I probably should have been keeping track of it More
by SteveWinemiller
Other Employees Tagged: Valentina helped me too, at the beginning
January 18, 2019
Outstanding. A new experience. My entire service experience was outstanding. Both the check in process and my interaction with my service rep were outstanding. My service rep expla My entire service experience was outstanding. Both the check in process and my interaction with my service rep were outstanding. My service rep explained the service process to me during our initial conversation and then she updated after the service was completed but before the car was ready. Finally, when my car was ready she accompanied me to my vehicle and removed the paper floor mat and hanging tag before I got in it. Outstanding customer service. Thank you. More
by adimperio9
January 17, 2019
Pleasent and helpfull I had a very pleasent experance, the whole team were great. I will be happy to return. I will recommend you to all BMW freinds. I had a very pleasent experance, the whole team were great. I will be happy to return. I will recommend you to all BMW freinds. More
by DONALDD214
January 17, 2019
A well oiled machine From the moment I arrived at the service entrance which was clearly marked and easily accessible, I was greeted with smiling faces and efficient servi From the moment I arrived at the service entrance which was clearly marked and easily accessible, I was greeted with smiling faces and efficient service. Maria was my service advisor and even went so far as to take a picture of the windshield washer strainers that were clogged with algae and inoperable. Happy that she suggested having them replaced. To my surprise, the waiting room was fully stocked with juices, coffee, tea along with an assortment of granola bars, chips, apples and freshly popped popcorn. All in all, a very relaxing experience for my first service at BMW of Sarasota. More
by deborah_d_hoffman
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