1,994 Reviews
Write a Review1994 Reviews of Maria Lizardi
February 14, 2019
experience was excellent I was waited on right away, I gave a 5 star rating because everyone is very professional , they greet you with a smile, check you in and offer you a place to sit and relax .Th I gave a 5 star rating because everyone is very professional , they greet you with a smile, check you in and offer you a place to sit and relax .They offer you water to drink and let you know that your rep will be with you shortly. Rep is there to greet you in minutes to discuss car problem. Later will come back with an estimate for repair. If it twill take a longer time to fix I always an uber back home. That way i,m not sitting for hours. More
February 13, 2019
Very good visit This was my 1-year service visit. On the way to the dealer an engine warning light came on! My service rep (Maria Lizardi) handled everything quickly This was my 1-year service visit. On the way to the dealer an engine warning light came on! My service rep (Maria Lizardi) handled everything quickly and professionally and once the engine problem was identified, she got me a loaner so I could go home. When the problem was corrected, she called me at home. All went smoothly. More
February 13, 2019
Service adviser was perfect, car was not treated wiell... I took my car in for some service everything was perfect and fine until a few days afterwards I noticed deep scruffs/scratches and small rips on my dr I took my car in for some service everything was perfect and fine until a few days afterwards I noticed deep scruffs/scratches and small rips on my driver's leather seat, deep scratches on my kick panel (The lower part of the door) and deep scratches on my steering wheel. I don't know how they let the mechanics not take care when treating other people's cars. This isn't the first time I've had a car come back from service with excessive wear. Again I want to state my service adviser was perfect but I'm not satisfied how my car was returned to me. I know the exterior was messy but that was it. More
February 12, 2019
New tires and service for X5 Maria does a great job in schedules and updates of vehicle needs and service. Works to insure that the vehicle is in excellent condition and well mai Maria does a great job in schedules and updates of vehicle needs and service. Works to insure that the vehicle is in excellent condition and well maintained. More
February 10, 2019
My Customer Service, Maria L was quick and percise 10 I give her the highest rating because each time I bring my car in for service, she gives me personalize attention and see to it that my request is att I give her the highest rating because each time I bring my car in for service, she gives me personalize attention and see to it that my request is attended to in a professional manner and always with a smile. My car is taken care off by the mechanic Erick who knows my car! More
Other Employees Tagged: Naycolle Wright , Eric Reeves
February 10, 2019
BMW X3 Oil Service Very professional from greeting to departure. Did only what I asked and did not try to sell me on other services. On completion of service provided me Very professional from greeting to departure. Did only what I asked and did not try to sell me on other services. On completion of service provided me with a verbal status and personally walked me to my car. More
February 08, 2019
In and out in a jiffy! Service writer was efficient and polite! Service was completed in less tha one hour. Car was returned clean and spotless. The pop corn was cold Service writer was efficient and polite! Service was completed in less tha one hour. Car was returned clean and spotless. The pop corn was cold More
February 07, 2019
Always excellent Took in car with engine fault problem. Got an immediate appointment. Got loaner since issue would require over night diagnostics Repair corrected and Took in car with engine fault problem. Got an immediate appointment. Got loaner since issue would require over night diagnostics Repair corrected and promptly notified. More
February 07, 2019
Greg Jones is fabulous, courteous and very helpful. Dealership and staff very kind and helpful. Greg Jones always helpful and very up to date on what our vehicle needs. Makes sure we are taken care of a Dealership and staff very kind and helpful. Greg Jones always helpful and very up to date on what our vehicle needs. Makes sure we are taken care of and always makes time to talk to us and explain repairs needed. The best we have ever worked with. We trust his judgement. More
Other Employees Tagged: Greg Jones
February 06, 2019
70k mile oil change Changed my oil in time promised, and provided a reasonable estimate for some minor work replacing dried out windshield gasket. Maria was very pleasant Changed my oil in time promised, and provided a reasonable estimate for some minor work replacing dried out windshield gasket. Maria was very pleasant to work with. More

