Maria Lizardi | Page 130

Basically good service. Told one part would take a month and one a week. Then told they would be overnighted, which would be a week. Then parts came in three days later. No loaners available, while I thoug and one a week. Then told they would be overnighted, which would be a week. Then parts came in three days later. No loaners available, while I thought it would be weeks. Then offered rental car at no cost. Such a confusing mess. More

by laursarasota Verified Customer Verified Customer

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I’ll give my Rep Maria Lizardi an A+I will highly recommend her for a higher position. recommend her for a higher position. More

by jmaolalde26 Verified Customer Verified Customer

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Always great service with Maria as my service rep. She is always so thorough and give options of what repairs are needed now and what can wait. is always so thorough and give options of what repairs are needed now and what can wait. More

by sherrellongaro Verified Customer Verified Customer

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Always great service at BMW. Maria is answered my voicemail quickly and was able to fit me in within 30min to replace a tire that had a nail in it. voicemail quickly and was able to fit me in within 30min to replace a tire that had a nail in it. More

by KMORSE1112 Verified Customer Verified Customer

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Thanks for the great service.Maria and Chong are the Thanks for the great service. Maria and Chong are the best per usual. Frank is killin the game when it comes to building maintenance! Thanks for the great service. Maria and Chong are the best per usual. Frank is killin the game when it comes to building maintenance! More

by JDHILSTON Verified Customer Verified Customer

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Maria Lizardi is awesome as always and has always taken very good care of me and my vehicle. She always keeps in constant contact with me and lets me know what is going on. The videos the technicians make very good care of me and my vehicle. She always keeps in constant contact with me and lets me know what is going on. The videos the technicians make are awesome I worked for BMW for 10 years in Atlanta and never have been to a dealership that uses them I think it’s very important and very useful and educational to the customer so that they can see what is going on with your car in at the same time or getting educated on there vehicle. More

by JEWELS.BAILEY Verified Customer Verified Customer

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My Service Advisor, Maria, is always amazing! I bring my vehicle to Sarasota BMW because of her incredible customer service. vehicle to Sarasota BMW because of her incredible customer service. More

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This dealership is a TOTAL RIP OFF. My experience was of lies and deception. I have the videos that proves their deceptive practices. I have forwarded these videos to appropriate agencies for investigatio lies and deception. I have the videos that proves their deceptive practices. I have forwarded these videos to appropriate agencies for investigation. More

by bksisson Verified Customer Verified Customer

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Great experience. Fast customer service. They were keeping me up to date on the status of my car and had me in and out in the same day. keeping me up to date on the status of my car and had me in and out in the same day. More

by NickHefti Verified Customer Verified Customer

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Maria is fabulous. Professional, smart, efficient, communicative. Jonah was wonderful in sales. Excellent listener. Patient. Knowledgeable. I would definitely recommend this dealership to other p communicative. Jonah was wonderful in sales. Excellent listener. Patient. Knowledgeable. I would definitely recommend this dealership to other people More

by ewpullman Verified Customer Verified Customer

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