Maria Jimenez
Maria Jimenez at Germain Honda of Surprise

Maria Jimenez

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.8
41 Reviews

Dealership Experience

8 mos

Industry Experience

5 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

41 Reviews

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41 Reviews of Maria Jimenez

August 19, 2025

Dealership Rating
Employee Rating

Maria made sure to use the least cost option. Appreciate her care and professional approach. More

by rgonzalesatrandc
Service Price Transparency
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Recommend Dealer
Yes

August 04, 2025

Dealership Rating
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Maria was very friendly and explained everything clearly about my car's service. Thank you. More

by debknapp928
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 05, 2025

Germain Honda of Surprise responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda team may assist you again. It's always our pleasure! Best Regards, Sassha Motz General Manager

July 28, 2025

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Maria was friendly and timely. Would be nice to have some non metal benches outside in the shade. More

by debknapp928
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 28, 2025

Germain Honda of Surprise responded

Thank you for sharing your 5-star experience and for your feedback. Our team always appreciates hearing from our guests on how we might improve upon their visits. Best Regards, Sassha Motz General Manager

July 28, 2025

Dealership Rating
Employee Rating

Great service, the dealer will treat you like family. Love the maintenance team, and their fast work. More

by tristancharbonneau96
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Recommend Dealer
Yes
Jul 28, 2025

Germain Honda of Surprise responded

We thank you for your trust in our team and your kind recommendation. We are so happy to have you as part of our Germain family. Best Regards, Sassha Motz General Manager

July 28, 2025

Dealership Rating
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Robert is great! I love the service department. I drive a very long ways just to use your service department More

by 1968colleen
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Recommend Dealer
Yes

Other Employees Tagged: Robert Solis

Jul 29, 2025

Germain Honda of Surprise responded

Our team thanks you for making the trip to Surprise and allowing our team the honor of assisting you with your automotive needs. Best Regards, Sassha Motz General Manager

July 28, 2025

Dealership Rating
Employee Rating

I loved my experience at Germain Honda of Surprise! Maria Jimenez was so pleasant and went above and beyond to help me out! I also loved the waiting area! The space was nice and open with great ameniti More

by AlexCAllison
Service Price Transparency
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Recommend Dealer
Yes
Jul 29, 2025

Germain Honda of Surprise responded

Alex, thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that our team provided you with a quality service experience. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regares, Sassha Motz General Manager

July 16, 2025

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Best dealership in Surprise Arizona! Service is fast and they have excellent customer service. Do go anywhere else. More

by ktchis80
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kiara Ruiz, Kevin Proo

Jul 18, 2025

Germain Honda of Surprise responded

Your business and kind words mean so much. Thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

July 14, 2025

Dealership Rating
Employee Rating

Service was great did take a bit long. Now I am having an issue with the front end after the tire rotation. When turning left have a horrible noise that I can't locate. Will need to get hi More

by dsaunders10
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Recommend Dealer
No

July 14, 2025

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Employee Rating

The service department was very timely in its service, and they covered all the details of the status of my car. More

by rhoffman17
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Recommend Dealer
Yes
Jul 15, 2025

Germain Honda of Surprise responded

Your complete satisfaction is our ultimate goal. Thank you for trusting our team with your automotive needs. Best Regards, Sassha Motz General Manager

July 02, 2025

Dealership Rating
Employee Rating

They don’t want to help there customers and go against them and also get you into a car they want you to be in . You get nothing you want ! More

by Dylan
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Todd Forbis

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