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Maria Castillo
Maria Castillo at Fremont Toyota

Maria Castillo | Page 82

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

4.8
842 Reviews

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.

4.8

842 Reviews

Write a Review

Industry Experience

27 yrs, 9 mos

Languages Spoken

Spanish Spanish

842 Reviews of Maria Castillo

April 25, 2023

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Employee Rating

Maria is knowledgeable and customer focused. Always smiling and eager to help customer and address their problems. 100% satisficed with the service. More

by chandan
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Recommend Dealer
Yes

Other Employees Tagged: Maria Castillo

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April 25, 2023

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Maria is knowledgeable and customer focused. Always smiling and eager to help customer and address their problems. 100% satisficed with the service. More

by chandan
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Castillo

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April 25, 2023

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Very efficient even though crowded when we make appointment with maria goes smoothly pretty fast More

by SONOMA.SEAWOLVES08
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Yes
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April 24, 2023

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Knowledgeable, responsible, professional,nice, pleasant,mindful,welcoming,prompt, clean,wellgroomed,quick,transparent,thoughtful,rapid thinker More

by JUDYBUENAVISTA5
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Recommend Dealer
Yes
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April 22, 2023

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Great costumer service. Amazing people. And great guess attention very kind people. Maria was ver supportive and kind human been More

by PELAYO.OLGA
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Recommend Dealer
Yes
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April 21, 2023

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Muy buen servicio, atentos y muy respetuosos. Gracias a todo el personal por su servicio More

by MARGARITAVILLALPANDO63
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Recommend Dealer
Yes

Other Employees Tagged: Ramiro Orozco

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April 20, 2023

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Came in for a last minute oil change and was taken care of by Maria. Excellent service. More

by VIRGIL.TORRES
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Yes
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April 19, 2023

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Service Dept. Rep Maria Castillo was extremely friendly. I have never seen such person in any customer relations. She really deserves a shout out. Based on her ser More

by Pavani
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Yes
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April 19, 2023

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It took four hours for an oil change and tire rotation. Adding more words to meet requirement More

by BLAKEF06
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Workmanship
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Recommend Dealer
No
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Apr 21, 2023

Fremont Toyota responded

Thank you for taking the time to leave your candid feedback. We understand that service appointments taking longer than expected can be frustrating, and are taking your comments seriously in an effort to improve our operations even further. We appreciate your business and hope that you’ll give us another opportunity in the future to show our appreciation. If you’d like to discuss this further, please reach out to General Manager, Mark Hashimi, at mhashimi@fremonttoyota.com.

April 15, 2023

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Very nice service good communication my advisor Maria was very knowledgeable and helpful Definitely recommend her More

by dr.banu2002
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Yes
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