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Maria Castillo
Refer Me
301 Reviews
I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.
Read moreIndustry Experience
25 yrs, 9 mos
Languages Spoken
Spanish
301 Reviews
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301 Reviews of Maria Castillo
May 17, 2024
I have always had excellent customer service from Maria Castillo. She has always provided me an estimate of cost & needed maintenance. If I wait at dealer or go home she provides with approx time my car Castillo. She has always provided me an estimate of cost & needed maintenance. If I wait at dealer or go home she provides with approx time my car will be ready. More
by cmy2353
Verified Customer
Helpful 
May 15, 2024
Great service as always Good information Called back as soon as it’s ready Explained in detail all the results as soon as it’s ready Explained in detail all the results More
by VGUNGE
Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Ervin Sunga, Pat O'Brien, Phil Stravers
May 14, 2024
Everything was good and everybody was professional and was very nice. I will be going back. was very nice. I will be going back. More
by garyandcat13
Other Employees Tagged: Sara Tello
May 12, 2024
MY Service Manager definitely knows what she is doing and was very attentive to my inquiries and concerns. She took care of the needs of my vehicle without any hassle. Thank you. was very attentive to my inquiries and concerns. She took care of the needs of my vehicle without any hassle. Thank you. More
by HUNGMIN.CHAN
May 07, 2024
The representative Maria is friendly to communication with. She is patient to listen to my service request and any concern I have while providing technical assuring feedback. She is knowledgeable and tho with. She is patient to listen to my service request and any concern I have while providing technical assuring feedback. She is knowledgeable and thorough, checking my car previous history, informs necessary service which is due, recommends or suggests things to monitor if they are imminent but not as critical or urgent. She is honest and transparent; I can trust her advice and be confident to continue to have my car serviced at Fremont Toyota. More
by Erickw651
Other Employees Tagged: The lady called to follow up if everything is ok is diligent and responsible.
May 07, 2024
Maria was awesome to work with. Professional, friendly and knowledgeable. I have always had positive experiences taking my car for its regular scheduled maintenance. Everyone has be Professional, friendly and knowledgeable. I have always had positive experiences taking my car for its regular scheduled maintenance. Everyone has been courteous and provides great customer service. More
by TiffanyO
May 02, 2024
Maria is very caring and honest. She understood my need and helped me figured out the best option for my car maintenance. She broke the tradition perception of dealership is always j She understood my need and helped me figured out the best option for my car maintenance. She broke the tradition perception of dealership is always just business and overpriced. she puts herself into my shoes, gives me honest feedback and takes care of my needs. I can trust her judgement and suggestion . I really appreciate her help! ~Gladys Ho More
by GLADYSHO
Other Employees Tagged: Ervin Sunga, Pat O'Brien
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