Maria Castillo
Maria Castillo at Fremont Toyota

Maria Castillo

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

4.8
747 Reviews

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.

4.8

747 Reviews

Write a Review

Industry Experience

27 yrs, 1 mo

Languages Spoken

Spanish Spanish

747 Reviews of Maria Castillo

September 17, 2025

Dealership Rating
Employee Rating

All good, as expected, I wish you sent the request for a review after a month. We need to see how the repairs hold up in a reasonable amount of time before summiting a review. Thank you for your help. More

by torresaustin
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ramiro Orozco

September 09, 2025

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Maria is excellent as always. I go out if the way to pick her on appointments. More

by RYMO926
Service Price Transparency
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Recommend Dealer
Yes

September 09, 2025

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Customer service is horrible in the service department. Didn’t even do anything to try to resolve the issue. I will not be coming back. More

by RYPRASAD93
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Sara Tello

September 06, 2025

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Service was the best thank u service tech support was the best great dealer ship More

by fmodea2013
Service Price Transparency
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Recommend Dealer
Yes

September 06, 2025

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Maria was outstanding. She works hard for each customer. She knew how to solve our problem. She identified the right support staff. More

by kenpacx
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Te Lattanaphom was excellent!

September 02, 2025

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Had excellent service by Maria Castillo. Very helpful in having alternator ordered & installed! Always have great customer service with Maria Castillo! More

by cmy2353
Service Price Transparency
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Recommend Dealer
Yes

August 29, 2025

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Great service. Job is done in timely fashion. Quality work is assured. I highly recommend this place. More

by VladimirTolstikov
Service Price Transparency
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Recommend Dealer
Yes
Aug 31, 2025

Fremont Toyota responded

We appreciate your feedback!

August 29, 2025

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Maria was great but we found out that there was no service or oil change done on my last visit. This was the whole reason we came in. So my rav 4 was past 10000 miles for oil change and rotation. W More

by nettedavila73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 31, 2025

Fremont Toyota responded

Thank you for your feedback, we will have Maria reach out to you this week. We hope you can accept our apologies!

August 28, 2025

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The customer service here is superb. I feel that car is in great hands and that i get honest advice about what the car needs and what are the suggested priorities. More

by covadonga
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: I only recognize Maria. Not sure who the other employees are. Next time i ask for their names.

August 28, 2025

Dealership Rating
Employee Rating

Yvonne was great and patient as I made a few decisions. I almost always work with Maria whois also great! We’ve been coming to Fremont Toyota for years and recently found out they provide complementary was More

by tracee.gregory
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ramiro Orozco , Yvonne

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