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Maria Castillo
Maria Castillo at Fremont Toyota

Maria Castillo | Page 72

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

4.8
842 Reviews

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.

4.8

842 Reviews

Write a Review

Industry Experience

27 yrs, 9 mos

Languages Spoken

Spanish Spanish

842 Reviews of Maria Castillo

September 07, 2023

Dealership Rating
Employee Rating

Maria was great, super helpful and efficient at getting my car in and out for service. More

by LPROFEIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 08, 2023

Fremont Toyota responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.

September 06, 2023

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Employee Rating

Transparency, good communication, very clear on the promotions and what work still needed. Highly recommend. More

by DHYHUANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 06, 2023

Fremont Toyota responded

Thank you for the five-star review! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Fremont Toyota for your service needs and we hope to see you back again in the future.

September 03, 2023

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Very efficient and competent staffs. Updated me in a timely manner. I appreciated the effort. More

by GLOWWORMSALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2023

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

September 02, 2023

Dealership Rating
Employee Rating

Maria is the reason I will stay loyal to Fremont Toyota. She is super polite and desires to satisfy customer needs. Give her a pay raise! More

by thelaux5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2023

Fremont Toyota responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Fremont Toyota!

September 02, 2023

Dealership Rating
Employee Rating

Maria is an amazing person she always goes above and beyond Maria always makes sure we are satisfied More

by BLANCAMENDEZ2310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2023

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

September 01, 2023

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Employee Rating

Maria was amazing! She went out of her way to help me with my car. I will forever be grateful for her More

by LAILYHAIDARIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

September 01, 2023

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Employee Rating

Great service in a timely manner. Great communication . Happy customer. Maria, your service center for parts guys and the guys I don’t see that work on the car . (Not one scratch..) a More

by SUZYQJOHNSON123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service center for parts and Guys who work the cars.

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Sep 01, 2023

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

Sep 01, 2023

SUZYQJOHNSON123 responded

I look forward to seeing you all :)

August 31, 2023

Dealership Rating
Employee Rating

Fremont Toyota provides quality service to customers. Easy to make schedules for recalls and maintenance service. More

by rjmendoza14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 01, 2023

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

August 30, 2023

Dealership Rating
Employee Rating

I highly recommended Maria Castillo as a service maintenance advisor. She gave me a reasonable price last time I had a routine maintenance of my RAV4. Overall she’s the best service advisor at Fremo More

by pastores.romeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 01, 2023

Fremont Toyota responded

Thanks for the 5 stars! We really appreciate your business and hope to see you again soon here at Fremont Toyota!

August 30, 2023

Dealership Rating
Employee Rating

Very customer friendly, They have answers for all your problems, Feel safe with them! Thank you. More

by ARCHIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Ervin Sunga, Pat O'Brien, Phil Stravers , Belal Najibyar

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Sep 01, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

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