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Maria Castillo
Maria Castillo at Fremont Toyota

Maria Castillo | Page 7

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

4.8
842 Reviews

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.

4.8

842 Reviews

Write a Review

Industry Experience

27 yrs, 9 mos

Languages Spoken

Spanish Spanish

842 Reviews of Maria Castillo

December 07, 2025

Dealership Rating
Employee Rating

Dealer is very clean, I make appointments very easy and friendly.Maria is very nice👍. More

by ngoctoanbh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2025

Fremont Toyota responded

Thank you, Maria thanks you too!

December 06, 2025

Dealership Rating
Employee Rating

I appreciate it the good service and friendliness of the staff. The service was immediate and information given helpful. Thank you. More

by sistermarci
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2025

Fremont Toyota responded

Thank you, Sister Marci! We appreciate your business and look forward to serving you in the future.

December 03, 2025

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Employee Rating

I find it hard to believe that the corrosion on my new Camry is a flaw on all Camrys, and therefore not covered under warranty More

by danaanddavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 12, 2025

Fremont Toyota responded

Sorry to hear about the issue you experienced with your Camry. Please feel free to speak with our service manager with any additional questions or concerns. Thank you for business.

December 03, 2025

Dealership Rating
Employee Rating

She gives great customer service. She is kind, super friendly, patient and most of all helpful. More

by JMISAT
Recommend Dealer
Yes
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Dec 12, 2025

Fremont Toyota responded

Thanks for your acknowledgement, we appreciate your business.

November 26, 2025

Dealership Rating
Employee Rating

I had a great service experience at Toyota. Maria, my service representative, was excellent, very knowledgeable, helpful, and kind. Thanks to her, everything went smoothly. Highly recommend! More

by kartikv.shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2025

Fremont Toyota responded

Glad to hear about your visit with Maria, thank you for your continued business!

November 25, 2025

Dealership Rating
Employee Rating

Maintenance was not thorough on the inspection and recommendations and caused problems with my vehicle. More

by omoreno507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Belal

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November 25, 2025

Dealership Rating
Employee Rating

I really like this dealership because of Maria Castillo. She is the best service person I have ever worked with. More

by valencia8622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2025

Fremont Toyota responded

Thank you, Valencia, we appreciate your business. We think Maria is great too!

November 22, 2025

Dealership Rating
Employee Rating

She is the best always takes my calls and schedule me in appreciate her thanks More

by kencosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2025

Fremont Toyota responded

Thank you, Ken, we appreciate your business and look forward to seeing you on your next visit with Maria.

November 13, 2025

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Employee Rating

I have always. had great customer service from Maria Castillo.. And she gives this great customer service to all her customers. She provides me with estimates of co More

by cmy2353
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2025

Fremont Toyota responded

Thank you for you great review, we appreciate your business and look forward to seeing you on your next visit.

Nov 25, 2025

Fremont Toyota responded

Thank you cmy2353, We appreciate your business and look forward to seeing you again.

November 13, 2025

Dealership Rating
Employee Rating

Service was very good. Marie Costello has been very helpful and very informative of everything needed for the car And gives an explanation why it is needed. More

by jeanette8
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Nov 13, 2025

Fremont Toyota responded

Glad to hear we are meeting your expectations, thank you for your business!

Nov 25, 2025

Fremont Toyota responded

Thank you for your generous review!

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