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Maria Castillo
842 Reviews
I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.
Read more842 Reviews
Write a ReviewIndustry Experience
27 yrs, 9 mos
Languages Spoken
Spanish
842 Reviews of Maria Castillo
Verified Customer
January 10, 2024
My overall experience has been ok, but not great! Paid a large amount for auto and things were not mentioned at purchase that are adding to cost. Amenities were mentioned but found to be not include Paid a large amount for auto and things were not mentioned at purchase that are adding to cost. Amenities were mentioned but found to be not included. Maria was the best person I dealt with and an asset to Fremont Toyota. More
by LYNN4SHORTY
Other Employees Tagged: Robert Taguinod
January 10, 2024
A great experience, the whole environment is very comfortable, and the service of the staff is also great! comfortable, and the service of the staff is also great! More
by ZHENFU368
Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Ervin Sunga, Pat O'Brien, Phil Stravers
January 09, 2024
I went for an oil change and I was told that my 2017 Prius Prime had a recall and that my car was un-drivable and it needed to get fixed so they gave me a rental car and they had my car for a week. I ca Prius Prime had a recall and that my car was un-drivable and it needed to get fixed so they gave me a rental car and they had my car for a week. I called a couple of times to ask about my car but they weren’t able to give me a good solid answer other than they were waiting for some parts and that the airbags were not working. A couple of days after I was told that my car was ready and when I asked about what was the problem, they said that there was no problem with my car but that they were trying to fix a Prius 2010 that I no longer own for almost 10 years. Somehow they got mixed with the year and model of my car and nobody caught it. It’s a funny experience but at the same time for some other people this could cause unnecessary stress. More
by ERELARA
Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Ervin Sunga, Pat O'Brien, Phil Stravers
January 06, 2024
Great service! Seemed like a slower day was in and out a little over an hour. Maria and the service crew are great! Seemed like a slower day was in and out a little over an hour. Maria and the service crew are great! More
by MONTEROJESUS911
Other Employees Tagged: Ervin Sunga
January 06, 2024
Maria was very warm, insightful, efficient, and confident in handling the service of my car. I am thankful that my first experience at Fremont Toyota was handled by her, and I will 100% request her to my ser in handling the service of my car. I am thankful that my first experience at Fremont Toyota was handled by her, and I will 100% request her to my service advisor every time I schedule any future service appointments! Thank you so much, I’ll be back soon! More
by HUANGASHLEY
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