

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.
Read more744 Reviews
Write a ReviewIndustry Experience
27 yrs, 1 mo
Languages Spoken
Spanish
744 Reviews of Maria Castillo
September 06, 2025
Maria was outstanding. She works hard for each customer. She knew how to solve our problem. She identified the right support staff. She works hard for each customer. She knew how to solve our problem. She identified the right support staff. More
Other Employees Tagged: Te Lattanaphom was excellent!
September 06, 2025
Service was the best thank u service tech support was the best great dealer ship best great dealer ship More
Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Ervin Sunga, Pat O'Brien, Phil Stravers
August 29, 2025
Maria was great but we found out that there was no service or oil change done on my last visit. This was the whole reason we came in. So my rav 4 was past 10000 miles for oil change and rotation. W service or oil change done on my last visit. This was the whole reason we came in. So my rav 4 was past 10000 miles for oil change and rotation. Why did this happen. I paid for this service with my contract. We sat for more than two hours last service and nothing was done. More
August 28, 2025
Took way too long to do a simple few simple things like oil change and check fluids. I was not kept informed when my car was done. When I pointed this out, I was told they couldn't text me; and yet they oil change and check fluids. I was not kept informed when my car was done. When I pointed this out, I was told they couldn't text me; and yet they texted me to set up the appointment and reminded me of the appointment. While I waited, I was texted 5 or 6 times from marketing and they also told me twice, they wanted to buy my car. Cut the lame excuses, apologize and deliver on service. More
August 28, 2025
The customer service here is superb. I feel that car is in great hands and that i get honest advice about what the car needs and what are the suggested priorities. I feel that car is in great hands and that i get honest advice about what the car needs and what are the suggested priorities. More
Other Employees Tagged: I only recognize Maria. Not sure who the other employees are. Next time i ask for their names.
August 28, 2025
Yvonne was great and patient as I made a few decisions. I almost always work with Maria whois also great! We’ve been coming to Fremont Toyota for years and recently found out they provide complementary was I almost always work with Maria whois also great! We’ve been coming to Fremont Toyota for years and recently found out they provide complementary wash, which I was so happy to hear More
Other Employees Tagged: Ramiro Orozco , Yvonne
