I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.
Read more842 Reviews
Write a ReviewIndustry Experience
27 yrs, 9 mos
Languages Spoken
Spanish
842 Reviews of Maria Castillo
October 18, 2024
The Service advisor is very helpful! The service dept does a good job. The facility is very relaxing & comfortable while waiting for vehicle service to be completed. The service dept does a good job. The facility is very relaxing & comfortable while waiting for vehicle service to be completed. More
October 17, 2024
Everything was good. There is no negativer issue. I had a major service this time. There is no negativer issue. I had a major service this time. More
Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Ervin Sunga, Pat O'Brien, Phil Stravers , Bilal
October 16, 2024
The reason I’m giving one star is that the people up there they don’t know nothing I had two times appointments for my 2024 rav4 adventure break’s clicking noise and im telling them that it’s annoying I there they don’t know nothing I had two times appointments for my 2024 rav4 adventure break’s clicking noise and im telling them that it’s annoying I showed to their technician and mechanic three times they took it for test drive then heard the noise and at the end after 6 hours they are telling me that it’s by default from company 🤔 even I told them that I did research please replace the breaks pads and the clips they became mad at me. More
Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Ervin Sunga, Pat O'Brien, Phil Stravers
October 12, 2024
One problem is that I always request tire pressure to be set at 32psi for my size tires. However, the final report always says that they are set at 35psi. This causes confusion. This time they were actua set at 32psi for my size tires. However, the final report always says that they are set at 35psi. This causes confusion. This time they were actually set at 32psi, but were set at 35psi last time and had to be adjusted. I was once told that your system won't allow an entry less than 35psi. Please fix that problem. More
October 11, 2024
Has been our trusted advisor for most of my life; my mom went to her at Sunnyvale Toyota and when I started driving I went to her to. Maintained our 99 Corolla passed down and everyone was constantly amazed went to her at Sunnyvale Toyota and when I started driving I went to her to. Maintained our 99 Corolla passed down and everyone was constantly amazed at how well it still ran. The car is still alive but sold; we have new cars now and have been committed to driving down to Fremont just to stay with Maria!! More
October 11, 2024
Another very satisfied visit to the Fremont Toyota Service Center. Maria is her name, and customer satisfaction is her game. Thank you for the great service. Service Center. Maria is her name, and customer satisfaction is her game. Thank you for the great service. More
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