Maria Castillo
Maria Castillo at Fremont Toyota

Maria Castillo

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

4.8
750 Reviews

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.

4.8

750 Reviews

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Industry Experience

27 yrs, 1 mo

Languages Spoken

Spanish Spanish

750 Reviews of Maria Castillo

September 26, 2025

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Employee Rating

It’s always a pleasure working with Maria when servicing my Camry. I will definitely be back next year. More

by spetrillo0
Service Price Transparency
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Recommend Dealer
Yes

September 24, 2025

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Service time still takes long, 2hours in average plus extra waiting time at arrival. Please make it faster! More

by tuan mai
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Recommend Dealer
Yes

September 20, 2025

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Very patient, kind, in the shoes of customers. Trying to save customers’ cost. It will be nice if there is auto reminder system that reminds the waiting customer when the car is ready. More

by jerry.r.su
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Recommend Dealer
Yes

September 17, 2025

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All good, as expected, I wish you sent the request for a review after a month. We need to see how the repairs hold up in a reasonable amount of time before summiting a review. Thank you for your help. More

by torresaustin
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Recommend Dealer
Yes

Other Employees Tagged: Ramiro Orozco

September 09, 2025

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Maria is excellent as always. I go out if the way to pick her on appointments. More

by RYMO926
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Recommend Dealer
Yes

September 09, 2025

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Customer service is horrible in the service department. Didn’t even do anything to try to resolve the issue. I will not be coming back. More

by RYPRASAD93
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Recommend Dealer
No

Other Employees Tagged: Sara Tello

September 06, 2025

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Service was the best thank u service tech support was the best great dealer ship More

by fmodea2013
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Recommend Dealer
Yes

September 06, 2025

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Maria was outstanding. She works hard for each customer. She knew how to solve our problem. She identified the right support staff. More

by kenpacx
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Recommend Dealer
Yes

Other Employees Tagged: Te Lattanaphom was excellent!

September 02, 2025

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Employee Rating

Had excellent service by Maria Castillo. Very helpful in having alternator ordered & installed! Always have great customer service with Maria Castillo! More

by cmy2353
Service Price Transparency
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Recommend Dealer
Yes

August 29, 2025

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Great service. Job is done in timely fashion. Quality work is assured. I highly recommend this place. More

by VladimirTolstikov
Service Price Transparency
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Recommend Dealer
Yes
Aug 31, 2025

Fremont Toyota responded

We appreciate your feedback!

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