Marcus Jackson
Marcus Jackson at Toyota of Coconut Creek

Marcus Jackson | Page 28

New Car Manager

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.3
293 Reviews
4.3

293 Reviews

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293 Reviews of Marcus Jackson

November 30, 2019

Dealership Rating
Employee Rating

I HAD A GREAT EXPERIENCE DEXTER GAVE ME ALL THE INFORMATION I NEEDED TO MAKE AN INFORMED DECISION ON MY PURCHASE. HE MADE IT SO AND I DID NOT FEEL PRESSURED. I WAS VERY SATIS More

by SANDRAPEAT15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Davilmar Frantz , Shedrick Anderson, Leo Butterfield, Dexter Marshall, Jake T

Dec 02, 2019

Toyota of Coconut Creek responded

Thank you for the 5 stars! We are so pleased to hear that you enjoyed your time with us, and we couldn't be more proud to hear that you will recommend us to others! Here at Al Hendrickson Toyota, we always want our customers to feel informed about their purchase, and we are happy to hear that Dexter made that happen for you. We will be sure to let Dexter know that you appreciated his help. We are looking forward to seeing you again!

October 27, 2019

Dealership Rating
Employee Rating

Great experience We set out to buy a truck but we never expected to receive such great service from the sales person to the sales manager to finance everyone was excep More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Jones, Wesner Larose

Oct 28, 2019

Toyota of Coconut Creek responded

Hi Rose - We love to hear that our service surprised you! Thank you so much for allowing us the chance to earn your business. We hope that you're enjoying your new vehicle.

October 02, 2019

Dealership Rating

Excellent customer service.. Friendly and efficient staff.. I had a memorable experience.. Everyone was courteous,efficient and knowledgeable about the product.. They were understanding and I felt like a valued More

by JAMMINGSGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Mendoza , Jake T

Oct 03, 2019

Toyota of Coconut Creek responded

Thank you for your 5-star review of Al Hendrickson Toyota. Your business means a lot to us, along with your kind words about our team. We certainly value our customers, and it's wonderful that you felt this throughout your visit. We hope to see you again soon!

October 02, 2019

Dealership Rating

Experience Went to dealership with knowledge of what was gonna happen. Got there and was not expecting what took place. Everyone was polite, but when I asked a w More

by JBEGRAPH123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2019

Toyota of Coconut Creek responded

I'm very sorry to hear that you felt pressured during your buying process. This isn't what we want for our guests and I apologize for letting you down. I would be happy to discuss this with you further to see what I can do to help if you're interested. Don't hesitate to give me a call. Thank you, Joseph Callejo - Executive Sales Director - (954) 972-1100

September 16, 2019

Dealership Rating
Employee Rating

Sales experience As a many time repeat customer, it's always a pleasure to work with Paul Jones. Paul has always provided exceptional service on every occasion. He p More

by ROBHECTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Jones , Shedrick Anderson, Joseph Callejo

Sep 16, 2019

Toyota of Coconut Creek responded

Thank you for your review of Al Hendrickson Toyota! We are grateful for your repeat business and your support of our dealership. We hope to see you again soon and have a great day!

August 27, 2019

Dealership Rating
Employee Rating

Amazing experience I was very worried about buying a car my sales Man made it so easy and was so thorough will be recommending them to all my family and friend More

by ADAMLIVESTRONG27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brenden Anghel

Aug 28, 2019

Toyota of Coconut Creek responded

We are delighted to hear that the Al Hendrickson Toyota earned your recommendation! It's wonderful that your car-buying process was so easy. Thank you very much and safe driving!

August 19, 2019

Dealership Rating
Employee Rating

Jason was very helpful in getting my car into service The only problem was when I picked up my car it took too long to get it. The car should have been up front and ready for me as I did confirm the time More

by UNIQUECONC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2019

Toyota of Coconut Creek responded

Thank you for your feedback about your recent service appointment at Al Hendrickson Toyota and we will share it with our team to review so that we can improve in the future. Hope to see you again soon and have a great day!

August 18, 2019

Dealership Rating
Employee Rating

Care, patience and service unparalleled Normally I don’t leave reviews but I absolutely had to for this experience, the service from Marc sales rep. and Smith the finance manager they were s More

by shiloub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Smith rock

Aug 19, 2019

Toyota of Coconut Creek responded

The team at Al Hendrickson Toyota loves to see great reviews, thank you! We appreciate you taking the time to leave us your feedback along with your kind words about Marc and Smith on our team. Enjoy your new car and have a great day!

August 15, 2019

Dealership Rating
Employee Rating

Highly recommend Toyota service center . Marlon was my service representative this time and he was a delight to work with. He is very courteous polite and answered any questions that I may More

by colleenmoriarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shedrick Anderson, Marlon Feman

Aug 15, 2019

Toyota of Coconut Creek responded

We are honored to earn your recommendation, Colleen! Thank you for the many kind words about Marlon. We look forward to your next visit with us at Al Hendrickson Toyota.

August 11, 2019

Dealership Rating
Employee Rating

Buying a car was a breeze i would not go anywhere else to get a new Toyota .... they are THE BEST .... this will be my 2nd toyota and the rest of my family bought from them as More

by BRII0220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Daus, Zeke Howes , Erik C, Dexter Marshall

Aug 12, 2019

Toyota of Coconut Creek responded

Thank you for your 5-star review of Al Hendrickson Toyota! We greatly appreciate your repeat business and we hope you are enjoying your new Toyota car. Hope to see you again soon and have a great day!

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