Marcus Carson

I was very pleased with my service and wait time. Treated very good and only waited 30 minutes for oil change. Treated very good and only waited 30 minutes for oil change. More

by DDM53 Verified Customer Verified Customer

Helpful 0

Report | Print

From the time I arrived til the end everything was great. Marcus was very attentive. Marcus was very attentive. More

by a.aguayo Verified Customer Verified Customer

Helpful 0

Report | Print

I made my appointment 2 weeks before through the GMC app, on the day of my appointment I arrived and the man who attended me first told me that he was not in the system, that I should come back later, that I on the day of my appointment I arrived and the man who attended me first told me that he was not in the system, that I should come back later, that I should make an appointment by call because the app doesn't send it to them, then Marcus arrived and he wanted to take my truck for the scheduled service, it's not my fault that the app doesn't work, the dealer and all of GMC promote it but it can't be used because it doesn't work? Apart from that, after they rotated the tires, my truck is vibrating when I drive at 70 m/h, now I don't know how to make the appointment More

by bflores396 Verified Customer Verified Customer

Helpful 0

Report | Print

Marcus was great, had me in and out quickly, and used my coupon to save me money! coupon to save me money! More

by madebymeme55 Verified Customer Verified Customer

Helpful 0

Report | Print

Waited almost 2 hours for oil change and change sensor on one tire. Went to inquire about the wait and shortly after that, my car was complete. I noticed customers who came after me were leaving before me. one tire. Went to inquire about the wait and shortly after that, my car was complete. I noticed customers who came after me were leaving before me. After paying almost $300, it would have been a courtesy to rinse the black dust from my tires. I thought Dealerships wash customers vehicles after they are serviced. More

Helpful 0

Report | Print

I went in for a scheduled oil change and tire rotation. All of my past appointments have been great but also free as part of my three year courtesy maintenance plan. The service went quicker than normal an All of my past appointments have been great but also free as part of my three year courtesy maintenance plan. The service went quicker than normal and I have pay which was no problem. I signed the paperwork and left the dealership as I was driving, I noticed the air levels in my tires had not changed. My front driver’s side tire had been at 30psi and the other three tires were at 35. I had been meaning to put air in the low tire but didn’t because I knew I had a scheduled service. The same tire which was in the same position and had not been rotated nor aired up. I turned around and went back to the dealership and they fixed the issue. It should not have taken two trips to the dealership to get this done! More

by WALTERDUNN98 Verified Customer Verified Customer

Helpful 0

Report | Print

Friendly fast service, made sure I understood the job provided. Answered my questions about another issues I’m having. provided. Answered my questions about another issues I’m having. More

by TNT0 Verified Customer Verified Customer

Helpful 0

Report | Print

Everyone was real nice and I wasn’t there no time and I will be back soon! will be back soon! More

by 65frazieranna65 Verified Customer Verified Customer

Helpful 0

Report | Print

Very efficient. Knowledgeable. Quick. Pricing may need to be checked. Will be back. Friendly. one of the better. Knowledgeable. Quick. Pricing may need to be checked. Will be back. Friendly. one of the better. More

by mmmartin1299 Verified Customer Verified Customer

Helpful 0

Report | Print

He was very helpful, and I didn't have to wait very long for service for service More

by lornatsan01 Verified Customer Verified Customer

Helpful 0

Report | Print